Corporate success at Bosch is determined by innovation capability and an edge in know-how. Accept with us the challenge of new tasks by your willingness to permanently learn something new.
Robert Bosch East Africa is a growing business in the Bosch Group located in Nairobi, Kenya. We operate in the business divisions Mobility Aftermarket, Power Tools and Home Comfort.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.
Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.
Join in and feel the difference.
Job Description- Support local customers on incidents received through SMT (ticketing system)
- Support local customers who walk-in and make sure a ticket is logged in ITPS DASH
- Deployment of BD accessories from stock
- Accessories Charging: ensure cost recharging for issued BD accessories.
- ITFM: Installation and deployment of computers (new orders/replacements/repairs) based on instructions received from the ITFM country responsible
- ITFM: Ensure CMDB is updated whenever a computer is taken out of stock or back in
- Participate in the monthly spot-check conducted by the local ITFM country responsible
- Deployment of mobile phones based on instructions received from the mobility country responsible
- Support on hands-on infrastructure related activities (example: replacement of access points/ switches/printers/ consumables…)
- Any other duties as assign by the IT Management
Your competencies and qualifications:
- Bachelor’s degree in Computer Science or IT related field
- 1–2 years’ experience in an IT related role
- Proficiency in Microsoft Office
Characteristics and skills:
- Good Interpersonal skills
- Communication skills
- Customer oriented
- Detail driven
- Team player
- Problem solving skills
- High degree of self-motivation and accuracy
- Great level of flexibility and self-confidence
- Well self-organized
- Strong sense of confidentiality, discretion and integrity.
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What We Do
The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”
The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.
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