IT Intern

Posted 3 Days Ago
Be an Early Applicant
Metairie, LA, USA
In-Office
Internship
Information Technology
Connecting Communities
The Role
Support IT team with troubleshooting, documentation, system migration assistance, and basic data/reporting tasks. Gain exposure to networks, cybersecurity practices, enterprise applications, and internal process improvements while performing administrative and project coordination duties.
Summary Generated by Built In

Job Title: IT Intern

Department: IT 

FLSA Classification: Non-Exempt/Part-Time

EEO Classification: Administrative Support Workers 

Reports To: Steven Pharis

Last Modified: 03/02/2026 


Job Summary:

The IT Intern supports the Information Technology team with day-to-day technical operations and user support. This role provides hands-on experience in troubleshooting hardware and software issues, assisting with system maintenance, and supporting internal technology initiatives. The IT Intern will gain exposure to network systems, cybersecurity practices, and enterprise applications while contributing to the efficient operation of the organization’s technology environment.

Essential Duties & Responsibilities:

  • Assist with gathering and organizing technical and project-related documentation.
  • Support the creation and maintenance of internal process documentation and system records.
  • Provide administrative and coordination support for ongoing IT projects.
  • Assist the team during system migration initiatives, including data review and validation.
  • Aid in defining data analytics requirements and documenting reporting structures.
  • Collaborate with team members to ensure accuracy and consistency in data and project materials.
  • Perform other related duties as assigned to support the IT department.
  • Other duties as assigned.

Job Qualifications:

  • Currently enrolled in or recently graduated from a degree program in Information Technology, Computer Science, Information Systems, Data Analytics, Business Technology, or a related field.
  • Basic understanding of IT systems, databases, and business applications.
  • Familiarity with Microsoft Office Suite, particularly Excel.
  • Ability to manage multiple assignments in a structured environment.
  • Analytical mindset with interest in data and process improvement.

 Skills:

  • Proficiency in Microsoft and Google applications. Examples: (Word, Excel, PowerPoint, Outlook, Google Docs, Google Sheets, Google Slides, Google Drive).
  • Excellent organizational and time-management skills.
  • Attention to detail.
  • Strong communication and interpersonal abilities.
  • Ability to work independently and as part of a team.
  • Keyboarding skills.
  • Ability to anticipate needs, have a sense of urgency and be proactive.
  • Ability to handle confidential matters.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.

 Physical Demands:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus.

The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate.

Equal Opportunity Employer/Veterans/Disabled


Skills Required

  • Currently enrolled in or recently graduated from a degree program in IT, Computer Science, Information Systems, Data Analytics, Business Technology, or related field.
  • Basic understanding of IT systems, databases, and business applications.
  • Familiarity with Microsoft Office Suite, particularly Excel.
  • Proficiency in Microsoft and Google applications (Word, Excel, PowerPoint, Outlook, Google Docs, Google Sheets, Google Slides, Google Drive).
  • Ability to manage multiple assignments in a structured environment.
  • Analytical mindset with interest in data and process improvement.
  • Excellent organizational and time-management skills.
  • Attention to detail.
  • Strong communication and interpersonal abilities.
  • Ability to work independently and as part of a team.
  • Keyboarding skills.
  • Ability to anticipate needs, be proactive, and work with a sense of urgency.
  • Ability to handle confidential matters.
  • Ability to function well in a high-paced and at times stressful environment.
  • Occasionally lift and/or move up to 25 pounds.
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The Company
HQ: New Orleans, Louisiana
73 Employees
Year Founded: 2015

What We Do

SwyftConnect provides the opportunity of high-speed broadband internet services to underserved communities in Louisiana, Mississippi, and Arkansas. Our services include fiber internet connectivity with speeds up to 1 Gigabit, streaming television and home telephone services.

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