Responsibilities:
- Help Desk Support:
- Respond to user inquiries and troubleshoot technical issues.
- Assist with software installations and updates.
- Provide basic hardware support (e.g., printer setup, password resets).
- Assist with computer build and setup (Windows and Linux)
- Network Administration:
- Assist in maintaining network infrastructure.
- Assist with monitoring network performance and security.
- Assist with user access management.
- Review vulnerability scans and recommendations for remediation.
- Assist with employee onboarding of IT systems.
- System Maintenance:
- Review routine system backups and assist with troubleshooting.
- Update system documentation.
- Assist in maintaining servers and workstations.
- Security:
- Assist with incidents and alerts.
- Assist with security scans and remediations
- Project Support:
- Collaborate on IT projects (e.g., system upgrades, software implementations).
- Conduct research and provide recommendations.
Qualifications:
- Enrollment:
- Currently enrolled in an IT-related program (associate’s or bachelor’s degree) preferred but not required.
- Technical Skills:
- Basic knowledge of operating systems (Windows, macOS, or Linux).
- Familiarity with networking concepts.
- Proficiency in Microsoft Office applications.
- Communication:
- Strong verbal and written communication skills.
- Problem-Solving:
- Ability to troubleshoot and find solutions independently.
- Team Player:
- Willingness to collaborate and learn from experienced team members.
Additional Information
- Learning Opportunity: The intern will gain practical experience in a professional IT environment.
- Networking: Exposure to industry professionals and potential future job opportunities.
- Flexible Schedule: Part-time hours allow for academic commitments.
- Hours: Monday-Friday core hours, totaling approximately 25 hours per week
Skills Required
- Currently enrolled in an IT-related program (associate's or bachelor's degree)
- Basic knowledge of operating systems (Windows, macOS, or Linux)
- Familiarity with networking concepts
- Proficiency in Microsoft Office applications
- Strong verbal and written communication skills
- Ability to troubleshoot and find solutions independently
- Willingness to collaborate and learn from experienced team members
What We Do
Avertium is the security partner that companies turn to for end-to-end cybersecurity solutions that attack the chaos of the cybersecurity landscape with context. By fusing together human expertise and a business-first mindset with the right combination of technology and threat intelligence, Avertium delivers a more comprehensive, more programmatic approach to cybersecurity – one that drives action on the ground and influence in the boardroom. That’s why over 1,200 mid-market and enterprise-level organizations across 15 industries turn to Avertium when they want to be more efficient, more effective, and more resilient when waging today’s cyber war. Show No Weakness® Avertium will focus its comprehensive expertise on supporting mid-to-large enterprises, making it one of the largest managed cybersecurity services companies focused on this market. Avertium is led by Jeff Schmidt, a security industry veteran, who has previously held executive leadership roles at a variety of successful technology and security companies, including International Network Services, All Covered, BT Counterpane, SQS, and Authomate. For more information and career opportunities, visit https://www.avertium.com/.
