IT Instructional Designer

Posted 2 Days Ago
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Tampa, FL, USA
In-Office
Senior level
Legal Tech
The Role
Designs and develops engaging classroom, virtual, mobile, and eLearning programs for internal audiences. Collaborates with stakeholders and subject matter experts to create courses, storyboards, scripts, videos, quick reference guides, communications, templates, and learning standards. Supports virtual training delivery, evaluates instructional materials, maintains current knowledge of learning technologies, and advises management on potential tools and processes.
Summary Generated by Built In

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

 

This position is based in the Firm's global operations center in Tampa, FL.

Description:

The IT Instructional Designer will work with internal stakeholders, project owners, and Subject Matter Experts (SMEs) to design, develop, and implement engaging, innovative, relevant, and impactful learning programs.  Learning materials will be designed for classroom, virtual, mobile, and eLearning delivery, and includes but is not limited to interactive eLearning modules, short video modules targeted for viewing via mobile devices, topical Quick Reference Guides, user communication, and product video commercials for internal use.

Key Responsibilities Include:

  • Collaborate with SMEs or internal team members to design, develop, and implement learning solutions that ensure mastery of learning objectives and learner retention.
  • Support Training Team in the creation and delivery of training courses to include providing guidance on learning objectives and engagement ideas for virtual delivery.
  • Transform ideas regarding requests for courses into engaging and effective learning programs. 
  • Able to quickly develop short engaging (5 minute or less) video courses and (1 minute or less) video product commercials.
  • Create storyboards for eLearning courses to include scripts, scenarios, visuals, and interactive elements used to engage and enhance the learner experience.
  • Develop written materials, including but not limited to topical quick reference guides and user communication.
  • Remain current on eLearning and mobile learning training trends and ensure development skills are kept up to date.
  • Establish, influence, and communicate guidelines and recommendations for processes and procedures related to instructional design, content development, and delivery methods.
  • Provide feedback and recommendations on presentations to improve instructional delivery.
  • Create and maintain virtual and eLearning course templates to be used by the Training Team.
  • Ensure that all educational materials adhere to design standards.
  • Stay abreast of new instructional design training technologies and products, and advise management of them for potential adoption.
  • Special projects and additional duties as assigned.

Qualifications:

  • Minimum 5-7 years’ experience as an Instructional Designer/Developer in a corporate or consulting environment.
  • Previous law firm experience a significant plus.
  • Possess strong language skills and be able to translate complex technology concepts into simple and easy to understand content.
  • Possess a creative approach to learning design that engages target audiences in learning.
  • Exceptional interpersonal and communication skills (oral and written), and professional demeanor.
  • Detail oriented.
  • Strong organizational skills.
  • Solid technical skills and ability to work through problems.
  • Proven ability to work independently and/or in a dynamic team setting with SMEs and stakeholders.
  • Experience developing learning content for mobile devices.
  • Skilled in gathering information and insights by interviewing groups and/or individuals.
  • Self-starter who can work independently in setting agendas, schedules, and deadlines.
  • Ability to work under pressure to meet strict deadlines and effectively prioritize multiple tasks.
  • Expert knowledge of Microsoft Office, specifically Word (including Styles), Excel, PowerPoint, and Outlook required.
  • Knowledge of virtual training tools such as Adobe Connect, Zoom, and Teams and familiarity with features used to engage learners.
  • Expert knowledge of authoring tools such as Adobe Connect, Captivate, and Camtasia.
  • Knowledge of LMS and SCORM settings.

Minimum Education:

  • Bachelor’s Degree in Instructional Design or an equivalent combination of education and/or related work experience.
  • Certification in eLearning Instructional Design a plus.

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact [email protected].

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.

Skills Required

  • Minimum 5-7 years of experience as an Instructional Designer or Developer in a corporate or consulting environment
  • Strong language skills and ability to translate complex technology concepts into clear content
  • Creative approach to learning design and learner engagement
  • Exceptional oral and written communication skills and professional demeanor
  • Detail-oriented and strongly organized
  • Solid technical and problem-solving skills
  • Ability to work independently and collaboratively with subject matter experts and stakeholders
  • Experience developing learning content for mobile devices
  • Experience gathering information through group or individual interviews
  • Ability to set agendas, schedules, and deadlines independently
  • Ability to work under pressure, meet strict deadlines, and prioritize multiple tasks
  • Expert knowledge of Microsoft Word, including Styles, Excel, PowerPoint, and Outlook
  • Knowledge of Adobe Connect, Zoom, and Microsoft Teams virtual training tools
  • Expert knowledge of authoring tools including Adobe Connect, Captivate, and Camtasia
  • Knowledge of LMS and SCORM settings
  • Bachelor's degree in Instructional Design or equivalent education and related work experience
  • Previous law firm experience
  • Certification in eLearning Instructional Design

Holland & Knight LLP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Holland & Knight LLP and has not been reviewed or approved by Holland & Knight LLP.

  • Pay Growth & Progression Associate compensation follows a lockstep, market‑aligned scale in primary offices with clear increases by class year. Feedback suggests this clarity and alignment make base pay feel competitive in core markets.
  • Healthcare Strength Health coverage offers multiple medical, dental, and vision options alongside behavioral‑health and advocacy resources. Feedback suggests the breadth and quality of these plans are a notable strength.
  • Parental & Family Support Paid parental leave, backup dependent care, and family‑building benefits (including IVF/surrogacy support) are part of the package. These supports add tangible value for caregivers across offices.

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The Company
HQ: Miami, Florida
4,173 Employees

What We Do

Holland & Knight is a global law firm with more than 2,200 lawyers and other professionals in 34 offices throughout the world. Holland & Knight provides representation in litigation, business, real estate and governmental law. Twitter: @Holland_Knight | @HK_Privacy | @HK_PPR | @HK_FLgov Facebook: facebook.com/HollandKnightLLP/ Instagram: @HollandKnightLaw | @HK_PPR Youtube: youtube.com/c/HollandKnightLLP

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