The Role
Designs, builds, secures, and supports enterprise networks, servers, storage, telephony, and systems across on-premise and cloud environments. The role leads infrastructure projects, implements fault-tolerant solutions, manages vendors, supports global operations, handles vulnerability remediation and device lifecycles, and serves as an escalation point. It also develops disaster recovery solutions, supports Microsoft and cloud platforms, mentors staff, and contributes to enterprise infrastructure strategy.
Summary Generated by Built In
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for an IT Infrastructure/Systems Engineer to design, build, and support corporate networks, servers, and storage across on-premise and cloud environments.
MUST HAVES
- 6+ years of hands-on engineering experience with enterprise local and wide area networks, servers and storage systems.
- Network Equipment Experience: hands-on experience with Palo Alto, Cisco, and Juniper equipment and software.
- Strong experience deploying and administering firewalls, switches and wireless infrastructure (Physical and Virtual).
- Extensive knowledge and hands-on experience with Microsoft Server operating Systems & Active Directory.
- Strong experience with cloud compute and storage (AWS and Azure) with cloud first approach.
- Experience working in a SOX regulated company a must.
- Previous experience developing disaster recovery and business continuity solutions.
- Experience with Microsoft collaboration suite (Office 365 Mail, Teams, SharePoint, OneDrive).
- Experience with patch deployment required.
- Self-sufficient, self-managed, self-motivated, must be effective working independently.
- A service-oriented mindset with a focus on creating value for our internal customers and business partners.
- High energy and ability to work independently in a very fast growth environment.
- Discipline to document your work required.
- Ability to work with a project oriented approach for deliverables.
- Work schedule flexibility required as some work must be completed after business hours.
- Experience interfacing with and managing vendors and managed service providers.
- Experience operating in a 24x7 international company (US & EMEA).
- Excellent interaction and communication skills; ability to communicate (both written and verbal) clearly and concisely.
- Upper-intermediate English level.
NICE TO HAVES
- Minimum AA degree in Information Systems, related field, or equivalent experience.
- Cisco Certification a plus.
- AWS/Azure Certifications a plus.
- Networking certifications preferred.
- Experience with network and systems monitoring a plus.
- Experience with ITIL a plus.
- Experience with Linux a plus.
- Previous experience in healthcare, life-science, pharma or bio company a plus.
WHAT YOU WILL DO
- Responsible for the design, build and support of corporate networks, servers, storage, telephony and systems.
- Implement observable, secure and fault-tolerant solutions.
- Provide technical leadership, support and direction across multiple teams and domains.
- Serve as an internal escalation point for day to day operations.
- Plan and execute projects across the infrastructure landscape.
- Lead and participate in infrastructure and systems and application projects.
- Device lifecycle support – Vulnerability remediation, firmware upgrades, decommission, Document.
- Mentor less senior staff.
- Vendor management and interaction for hardware, software, and service troubleshooting and resolution.
- Help define and execute the strategy for infrastructure and systems across the enterprise.
- Support global operations for remote, manufacturing and office-based workforces.
PERKS AND BENEFITS
- Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
- Exciting projects: Modern solutions with Fortune 500 and top product companies.
- Flextime: Flexible schedule with remote and office options.
Skills Required
- 6+ years of hands-on engineering experience with enterprise local and wide area networks, servers, and storage systems
- Hands-on experience with Palo Alto, Cisco, and Juniper equipment and software
- Experience deploying and administering physical and virtual firewalls, switches, and wireless infrastructure
- Extensive experience with Microsoft Server operating systems and Active Directory
- Strong experience with cloud compute and storage using AWS and Azure
- Experience working in a SOX-regulated company
- Experience developing disaster recovery and business continuity solutions
- Experience with Microsoft Office 365 Mail, Teams, SharePoint, and OneDrive
- Experience with patch deployment
- Ability to work independently and manage responsibilities effectively
- Service-oriented mindset focused on internal customers and business partners
- Ability to document work
- Project-oriented approach to deliverables
- Schedule flexibility for after-hours work
- Experience managing vendors and managed service providers
- Experience operating in a 24x7 international company across the US and EMEA
- Excellent written and verbal communication skills
- Upper-intermediate English proficiency
- Associate degree in Information Systems, a related field, or equivalent experience
- Cisco certification
- AWS or Azure certification
- Networking certifications
- Experience with network and systems monitoring
- Experience with ITIL
- Experience with Linux
- Previous experience in healthcare, life sciences, pharma, or biotechnology
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The Company
What We Do
AgileEngine is a privately held company established in 2010 that builds dedicated teams of designers and developers. We turn good ideas into awesome software that people actually want to use. Some of the biggest names and the hottest startups around the world chose us to build their tech.
