We are seeking a knowledgeable and hands-on IT Infrastructure Specialist to join our growing IT team. This role handles advanced troubleshooting, infrastructure maintenance, and support for servers, networks, storage, and lab equipment. You will work closely with the Lead IT engineer to ensure stable, secure, and efficient operation of our technology systems while assisting with upgrades and special projects. The ideal candidate is a problem-solver with experience across a broad range of IT systems and the ability to step in where Tier 1, Tier 2, and Tier 3 support ends.
This position requires a full-time onsite presence at our Redmond, WA location.
Responsibilities
Server Administration:
- Manage windows Server environments (2012-2022) and multiple Linux distribution (Ubuntu, RedHat, Debian).
- Support virtualization platforms including VMware ESXi and Microsoft Hyper-V.
- Perform systems updates, patching, monitoring, and basic performance tuning.
- Assist in managing Palo Alto firewalls, Cisco switches, Unifi, and Meraki networking gear.
- Configure and troubleshoot VLANs and basic routing.
- Deploy and maintain antivirus platforms and apply security patches.
- Maintain Dell EMC storage arrays and Synology NAS devices.
- Perform backup and restore operations utilizing Veaam, including regular test recoveries.
- Provide Tier 3 escalation support for servers, client devices, and laboratory instrument computers.
- Collaborate with lab staff to ensure stable operation of scientific instruments and associated software.
- Use JIRA Service Management for ticket tracking and documentation.
- Monitor systems using Datto RMM and provide remote support utilizing multiple RMM tools including GoToAssist and TeamViewer.
- Support critical legacy systems while assisting in upgrade/migration projects.
Qualifications
- Bachelor’s degree in information technology, Information Management Systems, or related field required.
- Minimum of 3 years of hands-on IT experience, including server administration, networking, and end-user support.
- At least 2 years working with virtualization platforms and enterprise-grade networking equipment.
- Prior experience supporting laboratory IT systems or regulated environments is a plus.
Experience with the following technologies is strongly preferred:
- Windows Server 2012-2022, Ubuntu, RedHat, Debian, VMware ESXi, Hyper-V, Dell Hypervisors, Dell EMC NAS, Synology NAS, Dell iDRAC, Palo Alto firewalls, Cisco switches, Unifi networking gear, Meraki networking gear, Veeam, Datto RMM, GoToAssist, TeamViewer, JIRA Service Management.
- Strong knowledge of networking fundamentals including VLANs, IP addressing, and firewall concepts.
- Lab IT experience is a plus: Waters UNIFI, Waters Connect and Empower, LIMS platforms, Dassault Systemes, Dotmatics, Tableau Server.
- Additional skills is a plus: HTML, CSS, JavaScript, PHP, SQL
- Strong troubleshooting skills and ability to work independently on assigned tasks.
- Excellent documentation and communication abilities.
Compensation and Benefits:
The expected base salary range for this position is $70,000 - $100,000 annually. Actual compensation will be based on a variety of factors, including but not limited to a candidate’s qualifications, experience, and skills.
While most offers typically fall within the low to mid-point of the range, we may extend an offer toward the higher end for exceptional candidates whose background and expertise align strongly with the requirements of the role.
SystImmune is a leading and well-funded biotech company with a bright future. We offer an opportunity for you to learn and grow while making significant contributions to the company’s success. SystImmune offers a comprehensive benefits package including: 100% paid employee premiums for medical/dental/vision, also STD, LTD, a 401(k) plan with a 50% company match of up to 3% and a vesting schedule of only 5 years, 15 PTO days per year, sick leave, plus 11 paid holidays and MORE.
We offer an opportunity for you to learn and grow while making significant contributions to the company’s success.
SystImmune is an Equal Opportunity Employer. We welcome diverse talent and encourage all qualified applicants to apply.
Top Skills
What We Do
Located in Redmond WA, founded in 2014, Systimmune Inc. is a bio-pharmaceutical company focused on the treatment of cancer through developing novel therapeutic bi-specific, and tri-specific antibodies, as well as antibody-drug conjugates (ADC's). Our objective is to create biologics that work through systematic intervention on the solid tumor micro-environment, to either directly attack the tumor and/or to activate the immune system to attack the tumor. We are a group of highly experienced immuno-oncology scientists utilizing several technology platforms to develop world class advanced antibody-based drug therapies.