IT Infrastructure Operations Engineer - Lead

About the Job

This role focuses on building and operating highly reliable infrastructure and automation supporting physical security systems. Infra Automation Engineer applies principles such as SLIs, SLOs, error budgets, and toil reduction to improve system resilience and operational efficiency. The role works closely with
Google leadership to deliver secure, scalable, and automated infrastructure.

Key Responsibilities

● Lead, mentor, and manage a team of Automation Engineers, fostering a culture of ownership, collaboration, and continuous improvement
● Partner with client IT leadership to define, implement, and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for critical infrastructure services
● Manage error budgets to maintain optimal balance between feature development velocity and system stability
● Act as the primary escalation point for severe incidents (Sev 1/2) and ensure effective incident management, communication, and resolution
● Facilitate blameless post-mortem analysis for all major incidents and drive systemic improvements in tooling and infrastructure resilience
● Manage the team´s project backlog, prioritize work, and ensure balance between reliability engineering and toil reduction initiatives
● Drive automation strategies to reduce manual operational tasks with measurable targets (e.g., 50% reduction in manual server build time)
● Oversee Infrastructure-as-Code implementations using Ansible, Terraform, Puppet, or Chef for configuration management and drift remediation
● Ensure robust observability through standardized monitoring, alerting, and centralized logging across all managed infrastructure
● Manage 24x5 on-call rotations and ensure adequate team coverage for incident response and support
● Collaborate with cross-functional stakeholders to gather requirements, define project scope, and integrate SRE practices into existing workflows
● Drive Mean Time To Repair (MTTR) reduction through automation, improved runbooks, and proactive reliability engineering

Required Skills & Experience

● Experience: 8+ years in Site Reliability Engineering, or Infrastructure Engineering with minimum 3 years in a technical leadership role managing engineering teams
● Technical Proficiency: Strong hands-on experience with Linux/Windows server administration, Infrastructure-as-Code tools (Terraform, Ansible, Chef, Puppet), and scripting languages (Python, Bash, PowerShell)
● SRE Practices: Deep understanding of principles including SLIs, SLOs, error budgets, toil elimination, and experience implementing observability stacks (Prometheus, Grafana, ELK, or Datadog)
● Incident Management: Proven track record in leading incident response, conducting blameless post-mortems, and driving systemic reliability improvements across complex infrastructure environments
● Networking & Security: Solid understanding of networking fundamentals, Cisco device administration, and experience with network automation protocols (NETCONF/RESTCONF) and security compliance frameworks

● Leadership & Communication: Excellent communication and stakeholder management skills
with demonstrated ability to mentor teams, manage backlogs, and balance competing priorities in

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law