IT Infrastructure Manager

Why Milan Laser Hair Removal?

Milan Laser stands as the largest and most premier laser hair removal company in the nation. We are also honored to be a recipient of the prestigious Best Places to Work In Omaha award, a testament to our commitment to excellence and exceptional culture! With 400+ current locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!

Because it’s fun and progressive. We’re not like other companies where you’re just a number. We are seeking independent thinkers who can add true value to our team.

Because, benefits. Milan will take care of you with paid vacation, 401k, full health, dental and vision. Oh and free laser hair removal. You won’t find that at other corporate gigs.

Because, growing is good. We’re always expanding, improving and looking for people ready for a challenge. Our team members learn the business from the inside-out and as our business grows, the opportunities abound.

Position Summary:

Oversee the strategy, implementation, and maintenance of enterprise-wide infrastructure, security, and compliance frameworks. Lead infrastructure architecture design across corporate, clinic, and call center environments. Manage critical business platforms including Google Workspace, Arctic Wolf, Sentinel One, and AWS. Collaborate with internal stakeholders and vendors to ensure secure, scalable, and high-performing systems. Drive innovation, mentor technical teams, and ensure continuous improvement across infrastructure operations.

Status: Full-time
Role Location: Omaha, NE - Corporate Office

Responsibilities:

• Infrastructure Architecture & Strategy: Lead the design and development of enterprise infrastructure to support evolving business needs. Implement policies and procedures to ensure efficiency, reliability, and scalability. Oversee deployment of hardware and software systems across all locations.
• Team Leadership & Development: Provide leadership, mentoring, and performance management for infrastructure and security team members. Promote a culture of innovation, accountability, and technical excellence.
• Platform & Application Oversight: Manage secondary business applications including Google Workspace and contract management tools. Create roadmaps to align platform capabilities with organizational goals. Drive effective adoption of new tools and technologies.
• Business Partnership & Vendor Coordination: Collaborate with IT leadership and business stakeholders to align infrastructure goals with strategic priorities. Manage vendor and contractor relationships to ensure service quality and alignment with business objectives.
• Security & Compliance Management: Establish and maintain a security and compliance framework aligned with industry standards. Ensure ongoing compliance with regulations such as PCI-DSS. Support audit readiness and risk mitigation efforts.
• Other Duties: Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Qualifications:

• Bachelor’s degree in Information Technology or related field preferred
• Minimum of 4 years of experience in IT infrastructure required
• Minimum 1 year experience leading and developing high-performing teams required
• Experience with mobile device management and end-user support required
• Proficiency in managing cloud-based business platforms required
• Strong communication, organizational, and time management skills required
• Cisco Meraki CMNA or higher preferred
• CISM or CISSP certification preferred

Benefits Include:

• Medical, dental, vision, disability and life insurance within 30 days
• Unlimited PTO - work with your manager and take time as needed
• 6 Paid holidays
• $50 cellphone stipend paid out monthly
• 401k retirement plan with vested 4% employer match after 90 days
• Career advancement opportunities + Culture/environment
• Employees and their spouse or legal partner receive free laser hair removal services

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer

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