IT Infrastructure Manager/ Lead

Posted Yesterday
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Dallas, TX, USA
In-Office
Entry level
Information Technology • Software
The Role
Lead and modernize on-premises and hybrid Microsoft infrastructure across multiple manufacturing plants and headquarters. Operate Windows Server, VMware, Veeam, enterprise storage, Active Directory, Microsoft 365, Exchange, SharePoint, and Azure environments. Manage MSP and MSSP relationships, SLAs, escalations, remediation, technical-debt reduction, operational risk, and infrastructure strategy. Provide hands-on troubleshooting and leadership while coordinating networking, security, SQL Server, cloud, and business continuity initiatives.
Summary Generated by Built In

Location: Dallas–Fort Worth, TX (primary)
Travel: ~10% to Monett, MO and Lewisburg, TN
Employment Type: Full-time
Environment: Manufacturing | Multi-plant | MSP-supported
Overview

We are seeking a hands-on Infrastructure Leader (player–coach) to stabilize and modernize our IT infrastructure across a multi-plant manufacturing environment. This role owns on-premises and hybrid Microsoft platforms, partners closely with multiple MSPs/MSSPs, and drives measurable reduction of technical debt and operational risk—while setting a pragmatic, scalable infrastructure strategy.

Key outcomes

The successful candidate will:

  • Take a hands-on approach early to stabilize and improve core infrastructure operations.

  • Own and operate on-premises and hybrid Microsoft infrastructure (including governance, reliability, and performance).

  • Manage and partner with multiple MSPs/MSSPs, ensuring clear escalation paths and strong SLA delivery.

  • Reduce technical debt and operational risk through disciplined remediation and standards.

  • Define and execute infrastructure strategy with a practical, phased roadmap (avoiding unnecessary complexity).

This role is not
  • A pure cloud architect position

  • A network-only role

  • A helpdesk management role



Requirements

Requirements

Infrastructure & Platforms
Hands-on experience with:
  • Windows Server / Wintel environments (including legacy system remediation)

  • VMware (VM lifecycle, performance tuning, patching, tooling hygiene)

  • Backup & Recovery with Veeam

  • Enterprise storage (SAN/NAS — HPE Nimble, StoreOnce, QNAP, or similar)

  • Active Directory & Group Policy (identity hygiene)

  • Operational ownership of Microsoft 365 / Exchange / SharePoint

  • Azure infrastructure

Operating Model

  • Experience working with MSPs / MSSPs (governance, escalation, SLAs)

  • Multi-location infrastructure ownership (plants + HQ)

  • Hands-on troubleshooting, plus leadership accountability

Nice to have
These matter, but do not require elite specialization.
  • Networking (Cisco, WAN, SD-WAN) — operational leadership, vendor management

  • Firewalls, VPN, security tooling — coordination with SOC/XDR/SIEM partners

  • SQL Server administration (non-DBA) — able to collaborate with a DBA MSP

  • Cloud exposure (Azure, Microsoft 365) — hybrid-first mindset

  • BCDR strategy — planning, testing, confidence building





Skills Required

  • Hands-on experience with Windows Server and Wintel environments, including legacy system remediation
  • Hands-on experience with VMware, including VM lifecycle management, performance tuning, patching, and tooling hygiene
  • Experience with backup and recovery using Veeam
  • Experience with enterprise SAN/NAS storage, such as HPE Nimble, StoreOnce, QNAP, or similar
  • Experience with Active Directory and Group Policy
  • Operational ownership of Microsoft 365, Exchange, and SharePoint
  • Experience with Azure infrastructure
  • Experience working with MSPs and MSSPs, including governance, escalations, and SLAs
  • Experience owning infrastructure across multiple locations, plants, and headquarters
  • Hands-on troubleshooting experience with leadership accountability
  • Operational leadership or vendor-management experience with Cisco, WAN, or SD-WAN networking
  • Experience coordinating firewalls, VPNs, security tooling, and SOC/XDR/SIEM partners
  • Non-DBA SQL Server administration experience and ability to collaborate with a DBA MSP
  • Cloud exposure involving Azure and Microsoft 365
  • Business continuity and disaster recovery strategy experience, including planning and testing
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The Company
HQ: Houston, TX
41 Employees
Year Founded: 2012

What We Do

Indigo Beam Consulting represents a common sense approach to solving business problems through technology. Indigo is the most fundamental yet overlooked color of the rainbow. Born out of Bluware Inc., Indigo Beam was conceived as a full-service business consulting company that deeply cares about creating technology solutions that are in harmony with environments in which they exist. We believe that for a technology solution to be sustainable, it has to be congruent with the business processes it serves, indigenously maintainable, and cognizant of the unique traits of the organization which it calls home. Indigo Beam consultants represent a wealth of experience and deep expertise in the Power and Utilities, Oil and Gas, Public Sector and Healthcare Industries. Our reference list represents over twenty five satisfied and long term relationships who are not only clients but part of the Indigo Beam Family.

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