The Role
Design, implement, and maintain network and server infrastructure for manufacturing operations. Support LAN/WAN/WLAN, physical and virtual servers, storage and backups, virtualization (VMware/vSphere), security (firewalls, VPNs, IDS), patching, monitoring, troubleshooting, disaster recovery, documentation, vendor coordination, and collaboration with MSP and local IT teams.
Summary Generated by Built In
Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking an IT Infrastructure Engineer in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!
Position Summary:
The Infrastructure Technician will be responsible for assisting in designing, implementing, and maintaining both the network and server infrastructure that supports our manufacturing processes. This role involves managing network and server systems, ensuring optimal performance, and maintaining high levels of security, reliability, and scalability.
Tasks/Duties/Responsibilities:
- Assist in the development and deployment of network solutions to support manufacturing operations, including LAN, WAN, and WLAN
- Design, configure, and deploy server infrastructure, including physical and virtual servers, storage systems, and backup solutions
- Monitor and maintain network and server performance, troubleshoot issues, and implement upgrades as needed
- Manage virtualization platforms (e.g., VMware) and ensure high availability of critical systems
- Perform routine maintenance, patching, and updates on server operating systems and applications
- Assist in configuring and managing network security measures, including firewalls, VPNs, and intrusion detection systems
- Implement server security best practices, including access controls, antivirus/antimalware solutions, and vulnerability management
- Provide technical support for network and server-related issues, including hardware and software troubleshooting
- Assist in disaster recovery planning and execution, including backup verification and restoration testing
- Maintain detailed documentation of network and server configurations, procedures, and troubleshooting guides
- Work closely with our MSP, local IT Support, and manufacturing teams to ensure infrastructure meets operational needs
- Coordinate with vendors and service providers for hardware procurement, support, and warranty services
- Other duties as assigned
Knowledge/Skills/Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 3–5 years of experience in network and server engineering or a similar role
- Relevant certifications such as CCNA, CCNP, MCSA, VCP, or equivalent are preferred
- Strong knowledge of network protocols and technologies (e.g., TCP/IP, DNS, DHCP)
- Experience with network hardware (e.g., routers, switches, firewalls)
- Proficiency in server technologies, including Windows Server, Linux, Active Directory, and virtualization platforms
- Familiarity with cloud infrastructure (VSphere) and hybrid environments is a plus
- Excellent problem-solving and analytical skills
- Strong communication and teamwork abilities.
Reports To:
- Directly: IT Supervisor - Infrastructure, Indirectly: Vice President of IT
The perks of joining our Team
- Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices
- Progressive PTO & Paid Holidays - Tenure-based paid time off plus eight paid holidays annually
- 401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributions
- Career Growth & Learning Support - Tuition reimbursement and employee assistance programs
- Tuition reimbursement up to $15,000 - annually to support your continued education and career growth
- Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year
- See all benefits we offer here
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3-5 years of experience in network and server engineering or similar role
- Strong knowledge of network protocols and technologies (TCP/IP, DNS, DHCP)
- Experience with network hardware (routers, switches, firewalls)
- Proficiency in server technologies including Windows Server, Linux, and Active Directory
- Experience with virtualization platforms (e.g., VMware/vSphere)
- Relevant certifications such as CCNA, CCNP, MCSA, VCP (preferred)
- Familiarity with cloud infrastructure and hybrid environments (plus)
- Strong problem-solving, analytical, communication, and teamwork skills
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The Company
What We Do
Service Wire Company is a multi-generation, family-owned manufacturer of high-quality wire and cable products. Established in 1968, the company provides engineered solutions for industrial, commercial, utility, and pump applications. They are committed to producing American-made products and maintaining industry-leading service levels through a nationwide network of distributors and advanced distribution capabilities, ensuring they meet the complex needs of their customers across North America and globally.
