IT Infrastructure Engineer - RDT ERP

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Job description

The ERP Platform Engineer is a seasoned technical expert who focuses on engineering, managing, and optimizing enterprise resource planning (ERP) platforms, such as SAP, to ensure robust performance and scalability. In this role, you will take ownership of complex technical topics, providing platform support through streamlined processes and advanced tools. By proactively challenging the status quo, fostering collaboration, and formulating technical strategies that align seamlessly with organizational objectives, you will mentor team members and improve the overall platform delivery and lifecycle management process.

Description of the area

As an IT Infrastructure Engineer, you'll be part of an exciting journey - designing, installing, running, operating, and decommissioning infrastructure platforms that power critical applications for Roche.

What You'll Do:

• Collaborate with a team of like-minded professionals to achieve squad goals and make a real impact.

• Foster a culture of continuous growth and partnership within the squad, ensuring seamless collaboration with application owners and other infrastructure product teams.

• Play a crucial role in evolving our infrastructure platform, keeping it up-to-date and ready to support the technology roadmap of the applications it hosts.

• Provide 24/7 support for the platform, because we believe in being there for our systems.

• Embrace the opportunity to learn and develop your skills, even if you don't tick all the qualification boxes. Your drive and interest matter to us

Job Responsibilities

• Scope / (Content Leadership) & Accountability/Problem Solving: Takes ownership of ambiguous tasks and topics in the "grey zone" (where there is no defined owner) and successfully drives small to medium (S/M) initiatives at the project, squad, or product level. Challenges the status quo, skillfully navigates group dynamics in diversified settings, and fosters good collaboration, knowledge sharing, coaching, and mentoring.

• Stakeholder Management: Prioritizes and communicates with stakeholders effectively. Maintains a "bigger picture" view to thoroughly understand how various technical and platform components fit into the overall product strategy and goals.

• Impact/Strategy: Acts as a technical mentor and aligns development and platform plans with the global strategy. Actively gives speeches and shares knowledge in internal events (e.g., DevOps Days, Tech Talk, Tech Live). Engages in the organization of knowledge-sharing events and gets involved in initiatives or tasks reaching outside of the regular project scope.

• Complexity / (Product Size): Operates at the Product or Site level, making a direct impact on the technical decisions within the product and the ways of working of other chapter members.

• Business / Technical ability: Possesses a deep understanding of the broader technical landscape beyond the specific ERP component being worked on. Formulates and implements technical strategies aligned with organizational objectives. Invests time and energy in initiatives that boost creativity and innovation while creating solutions with the highest engineering quality. Understands and applies agile principles in daily development and platform management tasks.

Qualifications

• A bachelor's degree in Computer Science or equivalent working experience.

• Hands-on experience (3+ years) with infrastructure technologies like Windows Server, Red Hat Enterprise Linux, VMWare vSphere/Nutanix Acropolis, Backup and Recovery systems, and MS SQL Server.

• Familiarity with cloud platforms (AWS, Azure, GCP) is a plus, and networking expertise (Arista, Palo Alto, etc.) would be awesome too!

• A Lean/Agile and DevOps mindset, with exposure to Infrastructure as Code (e.g., Ansible, PowerShell DSC) and automated build/release test and deployment.

• Knowledge of Agile Frameworks (SAFe) and continuous improvement methodologies (Six Sigma, LEAN) would be a plus.

• A bold and innovative mindset, ready to think beyond boundaries, collaborate effectively, and take controlled risks.

• Proficient in English, and if you speak Spanish or German, that's even better!

• A strong desire to work in a global, diverse, and multicultural organization.

Education / Experience

• Demonstrated experience taking ownership of technical tasks, acting as a technical mentor, and successfully driving small to medium infrastructure or platform initiatives.

• Proven track record of managing and providing platform support for complex ERP systems (e.g., SAP) throughout the application lifecycle.

• Experience engaging in knowledge-sharing initiatives and navigating group dynamics in diversified settings.

Technical Skills

• Strong expertise in ERP Technology Management, with an ability to provide platform support through streamlined processes and advanced tools.

• Solid understanding of system architecture, platform integrations, and how individual technical components fit into larger enterprise systems.

• Proficiency in analyzing technical data and drawing conclusions leading to innovative solutioning and operational improvements.

• Familiarity with DevOps principles, cloud concepts, and agile methodologies applied to ERP environments.

Additional Qualifications

• Excellent problem-solving skills with the ability to challenge the status quo and propose innovative technical solutions.

• Strong communication and stakeholder management skills, capable of prioritizing and maintaining a bigger picture view of how technical components fit organizational goals.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.