IT Infrastructure Analyst Intern

Hi, I’m Jim, looking for a Summer 2026 IT Infrastructure Analyst Intern.

Who Am I?

My name is Jim Nawa, and I am the Manager of IT Infrastructure and Operations. My primary focus is on supporting our organization’s IT infrastructure and IT services, ensuring that everyone has secure access to our IT systems.

What Do We Do?

Business Unit: IT Infrastructure & Operations

Our primary focus is on supporting our organization’s IT infrastructure and IT Services, ensuring that everyone has secure access to our IT systems. Additionally, we monitor that the IT Systems are running smoothly and efficiently.  We are dedicated to providing secure access to all IT systems, making sure that users can connect safely and without any hassle.  We troubleshoot issues, manage and maintain IT Hardware and Software and deploy solutions to Infrastructure needs.

Ongoing Projects

• Conduct daily reviews of incident tickets and resolve IT infrastructure issues across network systems (LAN, WAN, WLAN, Telephony).
• Implement automated alarms to proactively identify potential issues.
• Evaluate work requests, provide quotes and approvals, and coordinate scheduling with staff and vendors.
• Develop project plans for medium and large-scale initiatives.
• Ensure hardware and software technologies are maintained at supported standards.

Your Role as an Intern

You will be a part of a dynamic team, supporting the following tasks:

Digital Workplace Innovation – Intern Assignments

Big Picture:

• Help transform Carpenter’s digital workplace by improving data quality, IT self-service, and proactive support using automation and AI
• Contribute real, production ready solutions that enhance employee experience, efficiency, and reliability

Assignments:

• Conduct a data quality audit of phone numbers in Workday, identifying gaps, risks, and improvement opportunities
• Deliver a concise insights summary with governance and automation recommendations
• Research and develop AI assisted IT FAQs to improve employee and contractor self service
• Use AI tools to analyze trends, draft content, and optimize knowledge searchability
• Identify high impact IT topics and create short, easy to follow how to videos
• Leverage AI for script generation, captions, and content summaries
• Investigate automated detection and awareness of common platform and application issues
• Explore auto creation of IT tickets for recurring or high impact items

Our Value Proposition   -

This position will allow you to develop and build expertise in the following core skills:   

• Adaptability – You will track, prioritize, and drive multiple concurrent projects to success, while working in a fast-paced corporate environment.  
• Problem Solving – Develop your critical thinking and analytical skills while assessing problems, recommending solutions or next steps and identifying best practices.
• Active Learner – Ability and appetite to learn quickly is critical as you expand your knowledge and build your skill sets.   
• Communication – Create effective verbal and written communications in and across project teams. Organize and present results to small and large audiences throughout the organization.   
• Collaboration – You will work autonomously in small or large teams, many of which are matrixed teams requiring strong partnership skills.  

What Do We Require?

You must be:

• Currently enrolled in a bachelor’s degree program majoring in Information Technology
• Minimum 3.0 GPA
• Candidates must have exposure to IT Infrastructure and AI Tools
• Candidates must be proficient in Microsoft Office
• Ideal candidates will be proactive, curious and eager to learn
• Willing and able to work on-site at our Reading, PA location.
• Applicants MUST be US Citizens or Green Card Holders due to Carpenter’s government contracts.

Pay Range

Hourly rates are based on: 1 – Program of study; 2 – Degree type (i.e., Bachelor’s); 3 – Progression in degree (i.e., 1st year, 2nd year, etc.). The range for this position is $22.00-$25.00 per hour.

Commuting/Housing Assistance (If Eligible)

Interns who must commute to work from outside the immediate Reading, PA area (over 50 miles one-way), will be paid a one-time lump sum payment of $2,400 (less applicable taxes) as excessive commute allowance. Interns who choose to temporarily relocate from outside the immediate Reading, PA area (moving over 50 miles one-way), will be paid a one-time lump sum payment of $4,800 (less applicable taxes) as a housing allowance. If applicable, this payment would be made during the first payroll cycle, which would be three or four weeks following the internship start date.

Carpenters Commitment to Diversity, Equity, Inclusion and Belonging

At Carpenter Technology, We Are One Company for All.

Carpenter Technology has a culture that builds on the different backgrounds, experiences, and perspectives of all employees to drive performance. Our commitment to diversity, inclusion, and belonging is woven into our Core Values of dignity and respect for all. By embracing our diverse perspectives, we accelerate the creation of innovative solutions that deliver value to our customers.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.