IT Infra Support Engineer

Posted 9 Days Ago
Be an Early Applicant
Trivandrum, Thiruvananthapuram, Kerala, IND
In-Office
Senior level
Automotive
The Role
Manage and support end-user computing and IT infrastructure: Windows environments, Azure VDI/Intune/Autopilot, image deployment, SCCM, AD, DNS/DHCP, Cisco VC, IT asset management and ServiceNow. Lead day-to-day operations, act as EUC escalation point, deploy Microsoft apps and OS migrations, and ensure customer satisfaction following ITIL practices.
Summary Generated by Built In

IT Infra Support Engineer
Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference.

Position Description: We are looking for an End user computing Engineer with 6 to 10 yrs. experience in managing and maintaining Windows environment, Azure VDI, Intune, IT asset management, network infrastructure and Video Conferencing System. The ideal candidate will be responsible for ensuring high level of customer satisfaction in end user computing area.

Responsibilities:

  • Lead Day-To-Day IT Operations, infrastructure services support, hardware & software asset management
  • Experienced in Intune/Autopilot infrastructure
  • Experienced in Windows image deployment & management
  • Sound knowledge in ITIL framework
  • Demonstrable technical expertise in deploying MS applications, operating systems, and its migrations.
  • Act as an escalation point for EUC related tasks which involves but not limited to Laptop/Desktop Installation, configurations, and troubleshooting.
  • Deep technical skills on Microsoft Core technologies - DNS, DHCP, Intune, SCCM, Microsoft MCC etc.
  • Good understanding of Microsoft Active Directory and related configurations
  • Cisco VC systems administration, IT asset management
  • Excellent communication skills, both written and verbal.

Desired Skills:

  • Strong knowledge of networking concepts and protocols (e.g., TCP/IP, VLANs etc.).
  • Experience in server related technologies – Windows server 2016,2019, etc.
  • Knowledge of Linux / Ubuntu servers  
  • Experience in ServiceNow ITSM & ITOM discovery and Software Asset management

Work Hours

IST time zone (8:00 am to 5:00 pm IST)

Qualifications:

MCA/B-Tech/BE in computer science or Information Technology

Certifications – Desirable

Azure Administrator Associate

Microsoft 365 Certified: Fundamentals

Microsoft Certified Azure Virtual Desktop Specialty

Trivandrum Kerala India

Skills Required

  • 6 to 10 years experience managing Windows environments and end-user computing
  • Experience with Azure VDI / Azure Virtual Desktop
  • Experience with Intune and Autopilot
  • Windows image deployment and management
  • Knowledge of ITIL framework
  • Experience with SCCM (ConfigMgr) and Microsoft core technologies
  • Microsoft Active Directory administration and related configurations
  • DNS and DHCP expertise
  • Cisco VC systems administration and video conferencing systems
  • IT asset management experience
  • Excellent written and verbal communication skills
  • Bachelors degree (B.Tech/BE) or MCA in Computer Science / Information Technology
  • Strong knowledge of networking concepts and protocols (TCP/IP, VLANs)
  • Experience with Windows Server 2016/2019
  • Knowledge of Linux / Ubuntu servers
  • Experience with ServiceNow ITSM, ITOM discovery and Software Asset Management
  • Certifications such as Azure Administrator Associate, Microsoft 365 Certified: Fundamentals, Microsoft Certified Azure Virtual Desktop Specialty

Nissan Motor Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nissan Motor Corporation and has not been reviewed or approved by Nissan Motor Corporation.

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, vision, pharmacy benefits, and disability and life insurance options. Access to on-site medical centers and pharmacies at major locations further strengthens perceived coverage breadth.
  • Wellbeing & Lifestyle Benefits Vehicle-related perks such as employee leasing/discount programs and profit sharing are highlighted as standout rewards that add meaningful lifestyle value. On-site fitness centers or gym reimbursements and occasional on-site amenities also contribute to a stronger overall perks experience.
  • Leave & Time Off Breadth Time-off offerings are portrayed as robust, with accrued vacation and a stated set of paid holidays. This breadth can meaningfully enhance the total rewards picture, especially where workloads are demanding.

Nissan Motor Corporation Insights

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The Company
HQ: Resende
160,000 Employees
Year Founded: 1933

What We Do

At Nissan Motor Corporation, we are transforming how people live and drive — and we need passionate innovators to help us create a more sustainable future. As a global automotive leader, we take pride in enriching the lives of our employees and believe your passion, talent, and dedication are essential to our success. That’s why we provide career growth opportunities to help you move ahead, internal mobility so you can explore other career paths, and a healthy work-life balance so you always feel your best. In the spirit of “doing what others don’t dare to do,” we value your knowledge and life experience. We work to ensure all employees have a voice and always feel comfortable using it. Join us on our journey into a future of possibility, and experience a career as exhilarating as the open road.

Why Work With Us

Nissan is a global company driven by the accomplishments of our employees. We find pride in our continued commitment to diversity and an exciting lineup of vehicles. Simply put, we are at the intersection of people, transportation, and the environment which keeps us at the forefront of innovation.

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