IT Infra Support Engineer
Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference.
Position Description: We are looking for an End user computing Engineer with 6 to 10 yrs. experience in managing and maintaining Windows environment, Azure VDI, Intune, IT asset management, network infrastructure and Video Conferencing System. The ideal candidate will be responsible for ensuring high level of customer satisfaction in end user computing area.
Responsibilities:
- Lead Day-To-Day IT Operations, infrastructure services support, hardware & software asset management
- Experienced in Intune/Autopilot infrastructure
- Experienced in Windows image deployment & management
- Sound knowledge in ITIL framework
- Demonstrable technical expertise in deploying MS applications, operating systems, and its migrations.
- Act as an escalation point for EUC related tasks which involves but not limited to Laptop/Desktop Installation, configurations, and troubleshooting.
- Deep technical skills on Microsoft Core technologies - DNS, DHCP, Intune, SCCM, Microsoft MCC etc.
- Good understanding of Microsoft Active Directory and related configurations
- Cisco VC systems administration, IT asset management
- Excellent communication skills, both written and verbal.
Desired Skills:
- Strong knowledge of networking concepts and protocols (e.g., TCP/IP, VLANs etc.).
- Experience in server related technologies – Windows server 2016,2019, etc.
- Knowledge of Linux / Ubuntu servers
- Experience in ServiceNow ITSM & ITOM discovery and Software Asset management
Work Hours
IST time zone (8:00 am to 5:00 pm IST)
Qualifications:
MCA/B-Tech/BE in computer science or Information Technology
Certifications – Desirable
Azure Administrator Associate
Microsoft 365 Certified: Fundamentals
Microsoft Certified Azure Virtual Desktop Specialty
Trivandrum Kerala IndiaSkills Required
- 6 to 10 years experience in end-user computing and infrastructure support
- MCA, B-Tech, or BE in Computer Science or Information Technology
- Experience managing and maintaining Windows environments
- Experience with Azure VDI / Azure Virtual Desktop
- Experience with Microsoft Intune and Autopilot
- Windows image deployment and management
- Sound knowledge of ITIL framework
- Deploying Microsoft applications, operating systems, and migrations
- Escalation point for EUC tasks: laptop/desktop installation, configuration, troubleshooting
- Deep technical skills in DNS, DHCP, SCCM, Intune, Microsoft configuration
- Good understanding of Microsoft Active Directory and related configurations
- Cisco video conferencing systems administration
- IT asset management experience
- Excellent written and verbal communication skills
- Knowledge of networking concepts and protocols (TCP/IP, VLANs)
- Experience with Windows Server (2016, 2019)
- Knowledge of Linux / Ubuntu servers
- Experience with ServiceNow ITSM, ITOM discovery and Software Asset Management
- Azure Administrator Associate or Microsoft 365/Azure Virtual Desktop certifications
What We Do
Nissan is a global automotive manufacturer that designs, produces, and sells a wide range of vehicles, including cars, trucks, and SUVs, and is a key member of the Renault-Nissan-Mitsubishi Alliance.
