IT Helpdesk Intern

Sorry, this job was removed at 06:27 p.m. (CST) on Monday, Apr 28, 2025
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Cầu Giấy, Hà Nội
In-Office
Software
The Role

Company Description

About SmartDev 

SmartDev was established in 2014 and was acquired by Verysell group in 2019 with the aim to become Top 10 Technology Companies in Vietnam. We are a Swiss company built and managed by highly experienced Europeans with a dedication to technical excellence, passed on to promising Vietnamese developers. We have outsourced development centers in Danang and Hanoi (Vietnam) with up to 200 headcounts. In late 2021, we were chosen as Winner of SME100® Fast Moving Companies.  

Reach SmartDev at: 

  • Website: https://smartdev.com  
  • Linkedin: https://www.linkedin.com/company/smartdev-llc-/ 
  • Facebook: https://www.facebook.com/SmartDevLLC 
  • Youtube: https://www.youtube.com/@smartdevllc/   

SmartDev is a dynamic IT company that thrives on innovation and embraces a diverse and collaborative culture. We are dedicated to excellence in B2B Marketing and IT services and are seeking a IT Intern to join our IT team. 

Job Description

Key Responsibilities:

  • Support resolves and closes incidents/service requests as per help desk procedures
  • Support Inventory & purchasing IT devices/ tools
  • Support onboard and exit process
  • Conducts hardware, software maintenance and support
  • Support maintenance Wired network and Wireless
  • Support monitor, manage and maintain servers, data backup system schedules

Qualifications

  • Have knowledge of Linux, Windows
  • Good understanding of virtualization platforms (Xen, KVM, Vmware,..)
  • Good knowledge of LAN/WAN networking, routing, firewall device
  • Basic English communication

Nice to have

  • Certifications of CCNA, MCSA
  • Office365 Administrator
  • Azure Administrator

Additional Information

Benefits:

  • Competitive Salary & Bonus
  • Lunch Allowance
  • Two-day weekend: Sat and Sun
  • A flat organization (respect, teamwork, flexibility, transparency)
  • Great activities (Team Building, Company Trip, Weekly Happy Friday, …)
  • Diverse Culture: At SmartDev, you'll be working with a team of professionals from various backgrounds, fostering a truly diverse and enriching work experience
  • Flexibility: We understand the demands of studying, and we're committed to accommodating your schedule. You'll be required to join us at least 3 times/week at the office and then you can be flexible for the rest of time.  
  • A Great Workplace: SmartDev offers a fantastic work environment, and we celebrate "Happy Day" as a regular tradition, providing opportunities to socialize with your colleagues. Additionally, we have the "Billiards Club & Football Club" for those who enjoy sports and camaraderie. 

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The Company
Nyon
245 Employees

What We Do

Founded in 1990, Verysell Group is a renowned global software development company, headquartered in Switzerland. We offer various services from staff augmentation to building bespoke software solutions for industries such as Fintech, Payment tech & InsurTech. Central to our business is the offshore development center (ODC) SmartDev LLC in Vietnam where we develop software for external customers and our in-house products such as VeryPay - a mobile money payment platform. Our offices are located in 8 cities on 4 continents. This allows us to cater to a diverse clientele, including start-ups, scale-ups, and large global enterprises. Our family of brands SmartDev, VeryPay, Smart81 & VeryPlay Studio helps us focus on specific market segments and client types. SmartDev is a broad base outsourcing partner for enterprise clients worldwide. Recognized as the Winner of SME100® Fast Moving Companies, SmartDev specializes in building FinTech apps, insurance software, and more. Smart81 is a subsidiary of SmartDev and is instrumental in accelerating growth for start-ups and scale-ups by advising, collaborating, and crafting enterprise-level technology through our offices in California, Singapore, and London – the world's leading centers of startup economy. VeryPay is a mobile payments technology provider offering technology solutions for African mobile network operators, while VeryPlay Studio serves as a full-cycle game developer, merging Switzerland's quality standards with Asia's production expertise. The Applied AI Lab, another innovative extension of the Verysell Group, showcases our commitment to AI revolution by providing high-level consulting services, aiming to integrate AI functionalities in business, thereby enhancing productivity and expanding product offerings. AI Lab is also an in-house center of excellence in this field with a mandate for AI transformation.

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