IT Systems Administrator

Responsibilities

• Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware.
• Routine maintenance of the HW and SW according to agreed plans.
• Perform minor software and minor hardware repairs.
• Diagnosing errors, troubleshoot & maintain network connections or any other computer systems.
• Maintain inventory of all IT equipment.
• Handle all documentation for hardware and software, maintenance and problem resolutions.
• Properly escalate unresolved queries to the next level of support or external consultant.
• Manage PC setup and deployment for new employees using standard hardware, images and software
• Maintain network servers such as file servers, AD, Print server....etc
• Support LANs, WANs, network segments, Internet, and intranet systems.
• Manage and maintain the cloud service (AWS and GSP).

Job Requirements

• BC. S in Computer Science or a related discipline
• Experience:3-5 Years’ experience
• Familiar with applications and software
• Excellent communication skills
• Multitasking
• Excellent user of MS office applications
• Knowledge in networking (VPN, virtualization, and firewall) “Mandatory”
• Knowledge in switches and routers “Mandatory”
• Knowledge in servers and storage (Dell, HP, IBM …. etc)
• Knowledge in VMware
• CCNA & MCSE knowledge
• strong knowledge of cloud computing platforms, such as AWS, Azure, or Google Cloud.