IT FinOps Manager

Role Overview

The IT FinOps and Asset Lifecycle Manager is responsible for driving financial transparency, cost governance, and optimization across IT services, cloud consumption, managed service contracts, and technology-related spent. The role works closely with the Senior IT Service Manager, Finance, Procurement, Enterprise Architecture, internal IT stakeholders, and external service providers to ensure IT services are delivered in a cost-effective, transparent, and business-aligned manner.

The role owns the FinOps governance framework for the Digital organization in HBK, ensuring that service consumption, cloud usage, licensing, operational changes, and provider costs are monitored, challenged, optimized, and clearly reported. The IT FinOps Manager ensures that financial performance, cost drivers, consumption patterns, and optimization opportunities are actively managed. He oversees the lifecycle of all IT assets and plans the budget for upcoming replacements.

This position requires strong experience in IT financial management, cloud cost management, provider cost governance, reporting, budgeting, internal cross-charging and stakeholder management in a complex internal/external IT delivery model.

Key Responsibilities

• Own and continuously improve the IT FinOps governance framework across cloud, IT infrastructure, applications, managed services, and IT operations.
• Ensure end-to-end transparency of IT service costs, including cloud consumption, licensing usage, compute/token consumption for AI, provider charges, and operational run costs.
• Work closely with the Senior IT Service Manager and Digital Leadership Team to align service performance (SLA/KPI), consumption, and financial outcomes.
• Monitor, control, and optimize IT spent against budgets, forecasts, contracts, and commercial models.
• Identify, prioritize, and drive cost optimization initiatives across IT services, cloud platforms, software licenses, AI consumption and managed service consumption.
• Establish and maintain cost reporting and dashboards, including run-rate tracking, cost trends, budget deviations, and savings realization, supported by proactive alerting and the initiation and coordination of corrective management actions.
• Own commercial governance activities, including review and validation of provider invoices, consumption reports, service credits, and change-related costs.
• Actively challenge external service providers on cost drivers, inefficiencies, and non-compliant or unclear charges.
• Drive cloud cost optimization practices (e.g., rightsizing, tagging, reserved capacity, lifecycle management, anomaly detection).
• Provide financial insights and cost transparency in service governance forums and performance reviews.
• Collaborate with Enterprise Architecture and Domain Experts to assess the financial impact of architectural and technology decisions.
• Evaluate and quantify the financial impact of service changes, projects, and transition activities.
• Track and ensure realization of cost savings and optimization benefits.
• Promote a FinOps culture across IT and business stakeholders, strengthening cost ownership and accountability.
• Drive continuous improvement through automation, tooling, and advanced analytics (e.g., dashboards, AI-driven insights).
• Create clear financial ownership for IT services (who pays for what).
• Establish chargeback or show-back mechanisms to the respective business owner.
• Monitor asset lifecycle and prepare budget for required replacements.
• Support the IT Project Manager regarding budget planning and management.

Required Experience and Qualifications

• Minimum 7 years of experience in IT financial management, FinOps, IT controlling, or a comparable role.
• Proven experience managing IT costs in complex environments with external providers or outsourced services.
• Strong understanding of IT cost structures, including cloud consumption models, licensing, managed services, and operational run costs.
• Hands-on experience with Microsoft Azure, including a strong understanding of cloud cost management principles and optimization practices.
• Solid expertise in financial processes such as budgeting, forecasting, cost allocation, and financial governance.
• Strong analytical capabilities, with the ability to interpret financial and consumption data and translate it into actionable insights.
• Experience working in cross-functional environments with Finance, Procurement, IT Service Management, and Architecture teams.
• Familiarity with ITIL-based environments and understanding of the financial impact of ITSM processes.
• Experience with reporting and cost management tools (e.g., Power BI, Azure Cost Management, Copilot Credit Estimator or similar).
• Experience in international, multi-provider, or outsourced IT environments.
• Strong communication skills with the ability to engage both technical and financial stakeholders.
• Fluent (both written and spoken) in English (level B2 or equivalent).

Personal Attributes

• Commercially minded with a strong focus on cost transparency and value realization.
• Structured, analytical, and detail-oriented.
• Confident in challenging cost assumptions, provider charges, and inefficient consumption patterns.
• Strong sense of ownership and accountability.
• Business-focused with the ability to translate financial data into clear management insights.