Create and update documentation of system changes, updates, and design. Administer and maintain end user accounts, permissions, and access rights. Assist with system backups and schedules. Assist with operating system software improvements and upgrades. Assess need for any system reconfigurations (minor or significant) and execute them if required with supervision. Assist in the management of communications and connection solutions, including local area networks, Company website, intranet, and Internet applications. Assist in the maintenance, administration, and troubleshooting of firewalls, Intrusion Detection/Prevention Systems, and other security related services. Assist with equipment warranty, returns, and repairs. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Assist with firmware/software improvements and upgrades. Interact with vendors, outsourcers, and contractors to support software products and services. Communicate and work with external vendors for product and service research and support. Provide on-call technical support.
Seeking candidates with at least 1 year of related experience, including hands-on software and hardware troubleshooting. A High School Diploma or GED is required, and an Associate Degree, Bachelor's Degree, or equivalent experience is also required. We prefer for candidates to have 2 years of relevant experience, previous experience with Jira or other Service Management Software, and previous experience with an Asset Management tool.
Work Shift
First Shifthttp://www.youtube.com/watch?v=xZc1A8aeshc
Top Skills
What We Do
A privately-owned regional less-than-truckload transportation services provider specializing in next-day service in the Southeast and Southwest. We serve customers through 89 service centers across 13 states and Puerto Rico. Southeastern has a network of service partners to ensure transportation services in the remaining 37 states, Canada, the U.S. Virgin Islands and Mexico. Southeastern Freight Lines provides more than 99.35% on-time service in next-day lanes.
Founded in 1950, we provide quality transportation services of outstanding value in order to perpetuate our company and provide long-term security for our people.
A dedication to service quality and a continuous quality improvement process that began in 1985 has been recognized by more than 500 quality awards received from customers and associations.
