IT Engineer
(On-call, 2 night shifts per week)
Virtuozzo is a leader in operating system and related software for cloud service providers, SaaS companies, and other organizations. We offer mainframe-like performance, reliability, and security for hyperconverged infrastructure and services while dramatically lowering overall cost and complexity. We combine deep engineering expertise with a relentless focus on performance, scalability, and innovation.
Role Summary
You’ll join IT & Cloud Operations to keep our platforms secure, reliable, and efficient. The role blends internal IT with production operations: automate routine work, run OpenStack-based infrastructure, resolve incidents, and help colleagues via the helpdesk. You’ll also take part in an on-call rotation with night shifts.
Key Responsibilities
- Administer Linux servers (RHEL/CentOS, Debian/Ubuntu), and core networking (TCP/IP, VLANs, routing, DHCP, firewalls).
- Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch).
- Troubleshoot outages, restore service quickly, and lead post-incident RCA documentation and follow-ups.
- Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365, SSO/MFA).
- Maintain endpoint hardware (laptops, network equipment) and data-center documentation/runbooks.
- Drive performance tuning, load testing, and reliability KPIs.
- Participate in the on-call rotation.
- Automate routine tasks and workflows to improve operational efficiency (IaC/CM, CI/CD).
- Document data center infrastructure, standards, and operational procedures.
What you bring
- Hardware basics (servers, RAID/HBAs; iLO/iDRAC), strong diagnostics skills
- Networking fundamentals and troubleshooting (TCP/IP, VLANs, routing, DHCP, firewalls).
- Virtualization: hands-on with KVM/QEMU and libvirt (VM lifecycle, networking, migration).
- Automation tools; scripting in Bash and/or Python.
- Familiarity with Microsoft 365 and identity/SSO/MFA.
- Clear communication in distributed teams; English B2+.
Nice to Have
- Certifications such as RHCSA, RHCE, RHCA, or similar.
- Previous experience in an IT helpdesk or support role.
- Cloud: OpenStack experience is preferred.
What We Offer
- A role at the forefront of cloud technology with real impact and growth opportunities
- A collaborative environment where your ideas are valued and shipped
- Other perks and engagement opportunities
- Share options
- Referral bonuses
- Full-time employment with 22 000 - 30 000 USD gross salary yearly
Top Skills
What We Do
Virtuozzo provides hyperconverged cloud software and services for CSPs, MSPs, ISVs and enterprises. From Infrastructure-as-a-Service and Platform-as-a-Service to Anything-as-a-Service, our mission is to make cloud easy, accessible and affordable for all. Using our production-ready OpenStack cloud platform reduces cost and improves margins for cloud service providers, and reduces cost and complexity for their customers too. Virtuozzo developed the first commercially available container virtualization technology and is an active contributor to many influential open source projects and foundations, including Linux kernel, OpenVZ, Docker, Kubernetes, CRIU™, KVM, libvirt, QEMU, OpenStack, CNCF and OCI.
