IT Engineer

About MoonPay 🌖💸

Hi, we’re MoonPay. We’re here to onboard the world to Web3.

Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.

What we do

We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 30 million people around the world now trust our products — just take a look on Trustpilot.

We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.

But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.

So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.

MoonPay is looking for an IT Engineer to join our IT Engineering team. In this role, you will be responsible for developing automations and systems integrations across a variety of Core Business platforms.

What you will do...

• Build, support and monitor applications within our Corporate Services application portfolio.
• Build and maintain custom applications in our iPaas platform to support the automation of workstreams.
• Responsible for Authentication services (Okta), Collaboration Services (GSuite, Slack, Zoom)and iPaaS (Workato, Fivetrans)
• Develop IT Software Engineering best practices and policies for the organization.
• Prepare and document standard operating procedures.
• Respond to and lead IT responses for incidents.
• Evangelize the adoption of new tools.
• Escalation point for members of the IT Organization.
• Test, implement and improve/maintain IT systems and controls.
• Engineer, implement and monitor IT systems and controls.
• Identify and define IT system requirements.
• Prepare and document standard operating procedures and playbooks.
• Configure and troubleshoot IT infrastructure.
• Contribute & evangelize our overall approach and standards within the IT Engineering discipline.




What you will need…

• Ability to prioritize projects.
• An understanding of IT Engineering  best practices and how to implement them.
• Comfortable working in a fast-paced environment.
• Excellent communication skills.
• 5+ years of JAMF, Okta & GSuite Administration or similar systems.
• Experience with FIvetrans, Workato or similar platforms.
• Experience with Scripting (i.e. Bash, Python, Powershell).
• Proficient in SQLand understand the basics of data warehousing concepts.
• Experience with Cloud (GCP / AWS) and IaC (Terraform).
• Excellent troubleshooting skills with the ability to think outside the box when complex problems arise.
• Experience with SIEM platforms such as Datadog, Splunk or Google Chronicle.
• Critical thinking skills and the ability to solve problems as they arise.
• Basic coding skills, such as HTML, CSS and other languages.
• Familiarity with web related technologies and network/web related protocols.
• Ability to travel.

Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…

B - Be Hungry

L - Level Up

O - Own It

C - Crypto Curious

K - Kaizen

MoonPay Perks

Equity package 📈

Unlimited holidays 🏝

Paid parental leave 🍼

Annual training budget 💻

Home office setup allowance 🪑

Monthly budget to spend on our products 💰

Working in a disruptive and fast-growing industry where the possibilities are endless 🚀

Freedom, autonomy and responsibility 💪

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. 

Commitment To Diversity

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.