As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape.
At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take. By choosing to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital information.
Roles and Responsibility:
• Provide first line of IT support via phone, email, chat.
• Manages service desk support tickets and requests.
• Assist in onsite meetings, events, and physical troubleshooting/repair of hardware and connectivity.
• Can coordinate process to other service teams as necessary.
• Installing and configuring operating systems and application software.
• Implementing best practices for system security and data backups.
• Troubleshooting and resolving all technical issues when they arise.
• Communicating effectively with IT support staff to ensure the setup process runs smoothly.
Qualifications:
• Enrolled in a bachelor's degree in Information Technology, Information Systems, Computer Engineering, Computer Science, or any related courses.
• Can render a minimum of 500 hours of internship training.
• Willing to be on a hybrid set-up, 2 days onsite and 3 days remote.
• Knowledgeable in network security and troubleshooting.
• Familiar but not limited to the following applications: Desktop Windows OS, Desktop MAC OS, Microsoft applications, Microsoft teams, windows server, Business applications (zoom, adobe).
Be Passionate.
Be Innovative.
Be a Trender.
Be #EngineeredToDoGood.
What We Do
We’re a global cybersecurity leader, helping to make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints.
As a leader in cloud and enterprise cybersecurity, our platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response.
Our global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily.
We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place.
We enable organizations to simplify and secure their connected world.
Trend Micro’s “Trenders” are passionate about doing the right thing to make the world a safer and better place.
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