At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
The Role You’ll Play
- Drive the strategy, configuration, and scaling of Playlist’s global Apple and Windows device fleets using Jamf and Intune.
- Develop and maintain runbooks for future M&A scenarios—ensuring device management practices can scale securely and efficiently.
- Ensure endpoint fleets consistently meet Playlist’s security baselines and implement iterative improvements.
- Support integration planning and execution for systems related to mergers and acquisitions.
- Own and manage technical projects—including requirements gathering, task tracking, and stakeholder communication.
- Partner cross-functionally to identify and resolve technical or workflow-related friction points.
- Participate in the IT Engineering “shield” rotation to support escalations from our internal support team.
Experience You Bring
- 6+ years of IT Engineering experience in fast-paced, high-growth environments.
- 4+ years of hands-on experience managing MDM tools, especially Jamf and Intune.
- Proven track record automating processes across Cloud SaaS platforms.
- Advanced knowledge of cloud infrastructure and endpoint management, including:
- Cloud platforms: Azure, AWS
- MDM tools: Jamf Pro (Connect + Protect), Microsoft Intune
- Server & device management: Windows Server, macOS device compliance
- SSO & Identity: Experience implementing SSO and managing identity systems
- System integration: Proficient in API-based integrations
- Strong time management and prioritization skills, with a disciplined approach to documentation and knowledge sharing.
- Experience influencing both short- and long-term IT strategy and roadmaps.
Compliance & Security Knowledge
- Familiarity with leading IT and InfoSec frameworks:
- ITIL, COBIT, NIST, ISO 27001/27002, CIS Controls
- PCI, GDPR, HIPAA, SOX, HITRUST
- Understanding of regulatory requirements related to:
- PII, PHI, and financial data
- Data residency and international compliance standards
Additional Strengths
- Excellent verbal and written communication skills—able to explain complex technical topics to non-technical stakeholders.
- Comfortable presenting recommendations and documentation to business and executive audiences.
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
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What We Do
Mindbody believes all people, everywhere deserve to realize their most well self. Everything we do—every product, every support call, every line of code—is focused on bringing those moments of connection and renewal to life. We connect Mindbody wellness professionals around the world, with millions of people seeking transformative experiences.
The meaning of ‘wellness’ has evolved significantly over the last century. Wellness is now a holistic concept, encompassing all aspects of a person’s wellbeing. In championing inclusion, diversity and access throughout everything we do, we’re able to produce innovative and intuitive solutions for wellness seekers and providers, regardless of where they are on their wellness journey.
Mindbody is based in San Luis Obispo, CA, with satellite offices in India, Australia, and the United Kingdom. Team members also work remotely across the globe. For more information, visit our company site at company.mindbodyonline.com or our career site at company.mindbodyonline.com/careers.
Mission: We help people lead healthier, happier lives by connecting the world to wellness.
