Vimeo’s IT Team is searching for an energetic and passionate IT Engineer to help support our fast growing global workforce. The ideal candidate can thrive in a fast-paced, constantly changing environment and bring fresh eyes to new and existing challenges.
This role will report to the Sr. IT Manager and work with stakeholders across the entire company on ensuring our fellow Vimeo employees are enabled to do their work and our systems are reliable. This includes training new employees during onboarding, shipping out employee equipment, managing Windows/Mac endpoints and administering systems such as Okta, Google Workspace and JAMF. This role is primarily on-site with 3 days in-office and 2 days remote per week..
What you’ll do:
- Respond to trouble tickets from end users ranging from requests for access to software and hardware issues.
- Assist with procurement, preparation and shipment of new hire equipment.
- Maintain Google Meet conference room equipment.
- Help manage employee Windows and Mac end-points in the office and remotely.
- Assist with administering access to company wide tooling.
Skills and knowledge you should possess:
- Clear and concise written and verbal communication skills.
- 2+ years of experience supporting employees in a fast-paced environment.
- Experience with Slack, Google Workspace and Okta.
- Experience working with and troubleshooting MDM managed Windows and Mac workstations..
- Basic knowledge of computer networking/VPN..
Bonus points (nice skills to have, but not needed):
- Audio/Video Experience [Google Meet is a plus!]
- Experience with user life-cycle management.
- Genuine desire to learn and propensity for curiosity.
Targeted Base Salary Range: $53,100 - $81,500
The base salary range listed above is for candidates located in the U.S., including the New York City metro area.
At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.
Base salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more.
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About Us:
Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com.
Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.
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Quona Capital is a venture capital firm that invests in financial technology companies in emerging markets. The firm was formed with a simple idea - technology has the power to radically improve the quality, access and affordability of financial services for underserved consumers and businesses in Sub-Saharan Africa, Latin America and Asia. We invest in disruptive innovations to create a more financially inclusive world.
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