IT Endpoint Support / Desktop Support Intern

Posted 5 Days Ago
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Spring Grove, IL, USA
In-Office
16-18 Annually
Internship
Mining Operations
The metal forging company with a 132-year track record of success in aerospace, defense, gearing, mining and more!
The Role
Supports an IT team in a manufacturing environment through endpoint deployment, configuration, troubleshooting, lifecycle management, asset management, documentation, networking, cloud technology initiatives, tool testing, and automation. The intern will research technical issues, document solutions, and gain experience with hardware, operating systems, enterprise technologies, and IT service processes under mentorship.
Summary Generated by Built In

IT Endpoint Support / Desktop Support Internship


Scot Forge Company is looking to hire one IT Endpoint Support / Desktop Support and Operations Intern for the Summer of 2027 at the corporate facility in Spring Grove, IL. This internship will provide exposure to an IT team supporting a manufacturing environment through tickets, endpoint support, and infrastructure work.


Potential Team Tasks and Project Examples

Work may include self-directed projects with mentor check-ins, pairing with an owner, or shadowing to learn a system. Some examples of work include the following.

  • Deploying, configuring, and lifecycle management of computers, mobile devices, and other IT equipment
  • Troubleshooting issues including hardware, software, network, and user-access
  • Participating in initiatives involving networking hardware, wireless networks, cloud services, and other enterprise technologies
  • Helping with IT asset management, system configuration, and equipment lifecycles including related documentation and support procedures
  • Testing prospective IT tools and technologies, automating existing tasks, and other greenfield work

Qualifications

  • Pursuing a bachelor’s degree in Information Technology, Networking, Information Systems, Computer Science, or a related field
    • Rising Sophomore or higher at the start of the internship

Required Skills and Experience

  • Hands-on experience with computer hardware or operating systems (for example, Windows, macOS, or Linux)
  • Basic networking concepts (for example, IP addressing, DNS, or DHCP)
  • Comfort independently researching technical questions, troubleshooting, and documenting findings

Preferred Skills and Experience

  • Troubleshooting across hardware, software, and networking services
  • Microsoft 365 or other SaaS applications
  • Public cloud environments (for example, Azure, AWS, or GCP)
  • Scripting or automation (for example, PowerShell, Python, or Bash)
  • Virtualization, monitoring, device management, or IT service-management tools
  • IT certifications (for example, CompTIA A+, Network+, Microsoft, or Cisco)

Scot Forge Internship Program Offers:

  • Paid Compensation 
  • Professional Career Development and Mentoring
  • Company Sponsored Intern Events
  • Cross-Discipline Intern Project
  • Meaningful Project Work 
  • Real World Problem Solving 
  • Collaborative Work Environment 
  • Profit-Sharing Bonus


Additional Requirements

  • Must be authorized to work anywhere in the U.S. without sponsorship
  • Must be able to pass a 90 day head hair drug test today


Review of applications will begin September 28th and continue until the position is filled.


The estimated pay range for this position is the lowest and highest range we in good faith believe we would pay for this role at the time of this posting. We ultimately may pay more or less than the posted range, and the range may be modified in the future. The actual base pay offered to a candidate will depend on various factors including but not limited to relevant skills, experience, qualifications, education, certifications, seniority, geographic location and prevailing minimum wage, performance, shift, travel requirements, and business or organizational needs.

We offer a comprehensive package of benefits for eligible employees including Medical, Vision, Dental, Hearing, Life (Basic & AD&D), Disability (STD & LTD), 401K Plan with match, Profit Sharing, Employee Stock Ownership Plan (ESOP), Tax Savings (FSA & HAS), Vacation Time, Paid Time Off, and Paid Holidays.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, or any other form of compensation for any particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.


Scot Forge is an Equal Opportunity Employer. We value diversity and inclusion and welcome all qualified candidates to apply. 

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Skills Required

  • Pursuing a bachelor's degree in Information Technology, Networking, Information Systems, Computer Science, or a related field
  • Rising sophomore or higher at the start of the internship
  • Hands-on experience with computer hardware or operating systems, such as Windows, macOS, or Linux
  • Basic networking concepts, such as IP addressing, DNS, or DHCP
  • Ability to independently research technical questions, troubleshoot, and document findings
  • Experience troubleshooting hardware, software, and networking services
  • Experience with Microsoft 365 or other SaaS applications
  • Experience with public cloud environments, such as Azure, AWS, or GCP
  • Scripting or automation experience with PowerShell, Python, or Bash
  • Experience with virtualization, monitoring, device management, or IT service-management tools
  • IT certifications such as CompTIA A+, Network+, Microsoft, or Cisco
  • Must be authorized to work anywhere in the United States without sponsorship
  • Must pass a 90-day head-hair drug test
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The Company
HQ: Spring Grove, Illinois
377 Employees
Year Founded: 1893

What We Do

Based in Spring Grove, Illinois, U.S.A, Scot Forge has a 130-year plus track record of success. Scot Forge is considered the industry leader in open die forging and rolled ring forging. As the premier provider of high-quality metal forging solutions, we have experts in your specific industry to help deliver the largest range of open die forging capabilities. With five U.S. facilities, including two joint ventures, and more than 1.3 million square feet of manufacturing space, Scot Forge offers the most modern open-die and rolled-ring forge facilities in North America. From the wheels of NASA's Curiosity Mars Rover to mission-critical components for nuclear submarines to large hydraulic cylinders for the largest mining trucks on the planet, Scot Forge creates the precision forged parts used in demanding applications all over the world.

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