Principia is seeking an IT End User Support, in Athens, Greece.
Are you passionate about working in the Renewable Energy Production?
Do you have a unique combination of deep interpretation of business acumen and interpersonal skills?
Are you an individual who thrives in a dynamic and collaborative environment?
Join one of the fastest-growing renewable energy producers in Greece and is included in the “FT1000: Europe’s Fastest-Growing Companies 2026” list. Jointly owned by Enel SpA and funds managed by Macquarie Asset Management, Principia operates a diverse portfolio of assets, encompassing wind, solar, hydroelectric energy projects, as well as battery energy storage systems.
Established in 2008 as part of Enel Green Power in Greece, Principia has evolved into an independent entity, owning 71 plants in operation with a total installed capacity of 775.32 MW. The company is actively expanding its footprint with another 5.27 GW under various stages of development.
Key Responsibilities- Provision and configure personal productivity devices such as laptops and smartphones, as well as fixed and mobile telephony services for employees
- Provide hands-on troubleshooting technical support to company employees for hardware, software, networking, printing, videoconferencing needs, Active Directory accounts, etc.
- Actively follow up and escalate open tickets to ensure resolution time KPIs are met
- Proactively plan hardware, software, and services acquisition, including budgeting
- Produce and maintain technical documentation, including technical specifications for small projects, change management records, asset inventory maintenance, and usage instructions for end users
Requirements
- Bachelor’s degree in Information Technology, Electronic Engineering, or a related field
- 2–3 years of experience in an enterprise IT environment with good knowledge of Windows 11, Microsoft 365, Active Directory, and Intune
- Understanding of ITIL principles, basic networking concepts, and hands-on experience in hardware and software troubleshooting
- Excellent command of English (written and verbal)
- Strong problem-solving, communication, and teamwork skills
- Ability to manage multiple priorities and perform effectively in fast-paced environments
- Self-motivated and reliable professional with strong organizational skills and experience in technical documentation
- Availability for occasional domestic travel
Benefits
- Permanent type of contract
- Competitive remuneration package & benefits
- Bonus Scheme
- Private Medical Insurance & Pension Plan
- Food vouchers and quarterly allowance for various cases
- Family Support
- Career & competencies development
- 360 Evaluation Feedback
- Principia Academy
- Collaborative and inclusive company culture
- Volunteering & Well-being activities
- A buddy will assist you with your onboarding process
Discover how Principia is shaping Greece's green energy landscape at www.principia-energy.com or connect with us on LinkedIn.
Skills Required
- Bachelor's degree in Information Technology, Electronic Engineering, or a related field
- 2-3 years of experience in an enterprise IT environment
- Good knowledge of Windows 11, Microsoft 365, Active Directory, and Intune
- Understanding of ITIL principles and basic networking concepts
- Excellent command of English (written and verbal)
- Strong problem-solving, communication, and teamwork skills
- Ability to manage multiple priorities and perform effectively in fast-paced environments
- Self-motivated and reliable professional with strong organizational skills
- Experience in technical documentation
- Availability for occasional domestic travel
What We Do
Principia is a leading force in Greece's renewable energy sector, driving the transition to a sustainable future. Jointly owned by Enel SpA and funds managed by Macquarie Asset Management, Principia operates a diverse portfolio of assets, encompassing wind, solar, and hydroelectric energy projects. Committed to innovation, the company also invests in integrated energy storage solutions, leveraging cutting-edge battery technology to enhance energy efficiency and reliability. Established in 2008 as part of Enel Green Power in Greece, Principia has evolved into an independent entity, owning 66 plants in operation with a total installed capacity of 577 MW. The company is actively expanding its footprint, with another 230 MW of projects under construction or ready to build, and an additional 5.6 GW under various stages of development. Checkout our latest job openings: apply.workable.com/principia-energy
