IT Disaster Recovery Manager

Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.

"This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center."

General Summary:

The IT Disaster Recovery Manager is responsible for developing, governing, and continuously improving the enterprise Disaster Recovery (DR) and technology resilience program across retail stores, distribution centers, corporate offices, data centers, cloud platforms, and critical third-party providers.  This strategic leadership role ensures the organization's ability to recover critical business operations following cyber incidents, technology failures, natural disasters, supply chain disruptions, or other business interruptions. The role partners closely with Cybersecurity, Infrastructure, Application Development, Store Operations, Supply Chain, Finance, and Executive Leadership to establish a mature resiliency program aligned with business objectives.

Principal Duties & Responsibilities:

Strategy & Governance

• Develop and execute the enterprise Disaster Recovery and Technology Resilience strategy.

• Establish DR governance, policies, standards, and recovery frameworks.

• Define and maintain recovery objectives (RTOs and RPOs) for all critical business services.

• Present program maturity, risks, and readiness metrics to executive leadership and governance committees.

• Align DR capabilities with business continuity, cyber resilience, and operational risk programs.

Disaster Recovery Program Management

• Maintain enterprise-wide disaster recovery plans for:

  • Retail stores, Distribution centers

  • Corporate Offices

  • Data centers

  • Cloud environments (Azure/AWS)

  • Critical SaaS applications

• Ensure recovery plans remain current and tested.

• Establish recovery tiers and service prioritization for business-critical applications.

Testing & Exercise Management

• Lead annual and quarterly DR exercises.

• Conduct:

  • Tabletop exercises

  • Technical Failover tests.

  • Cyber recovery simulations

  • Executive crisis exercises

• Validate recovery capabilities against business requirements.

• Drive remediation of identified gaps.

Cyber Resilience & Incident Recovery

• Partner with Security Operations and Incident Response teams to support cyber recovery planning.

• Develop ransomware recovery and clean-room recovery procedures.

• Validate backup integrity and immutable backup strategies.

• Support crisis management during significant cyber incidents.

Infrastructure & Cloud Resilience

• Partner with infrastructure teams to ensure:

  • High availability architecture

  • Data replication strategies

  • Backup and recovery solutions

  • Multi-region cloud resilience

• Evaluate disaster recovery readiness for new technology deployments.

Vendor & Third-Party Resilience

• Assess disaster recovery capabilities of critical vendors and service providers.

• Incorporate resilience requirements into contracts and vendor governance processes.

• Support third-party risk management assessments.

Regulatory & Compliance Support

• Support compliance initiatives including:

• PCI DSS

• SOX

• NIST CSF

• ISO 22301

• Cyber Insurance requirements

• Maintain evidence of DR testing and recovery readiness.

Position Requirements:

Required

• 8–12+ years in Disaster Recovery, Infrastructure, Cybersecurity, Business Continuity, or Technology Operations.

• Experience supporting large-scale retail environments (1,000+ stores preferred).

• Experience with cloud environments (Azure, AWS).

• Strong knowledge of backup, recovery, and business continuity methodologies.

• Experience leading enterprise-wide DR testing.

• Retail-Specific DR Experience including:

  • Store Operations

  • Supply Chain & Distribution

  • E-Commerce

  • Corporate Functions

• Soft Skills:

  • “Exceptional” crisis management, communication, and cross-functional leadership abilities.

Preferred Certifications:

• Certified Business Continuity Professional (CBCP)

• Certified Information Systems Security Professional (CISSP)

• Certified Information Security Manager (CISM)

• Disaster Recovery Institute International Certification

• Project Management Professional (PMP)

“Projected Salary Range: $120,000 - $135,000”.

Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.