The Role
Lead and transform the software engineering, integration, BI, QA, and release functions into a modern Agile organization. Drive modernization, implement engineering best practices (code review, testing, CI/CD), oversee sprint and release management in Jira, build KPIs and documentation in Confluence, and manage vendors and stakeholders to deliver customer integrations, portals, and analytics solutions.
Summary Generated by Built In
Reporting to the CIO, the IT Director of Software Engineering & Integration will lead the company’s application development, customer integration, business intelligence, and software delivery functions.
This role is responsible for transforming a legacy development organization into a modern, high-performing engineering team capable of rapidly delivering customer integrations, internal applications, customer-facing portals, and analytics solutions.
This role is responsible for transforming a legacy development organization into a modern, high-performing engineering team capable of rapidly delivering customer integrations, internal applications, customer-facing portals, and analytics solutions.
ESSENTIAL FUNCTIONS
Engineering Leadership
• Lead all software development, integration, BI, QA, and release management activities.
• Build a high-accountability engineering culture.
• Coach managers and senior engineers.
Delivery Management
• Establish Agile/Scrum practices.
• Oversee sprint planning, standups, retrospectives, and release planning.
• Ensure work is properly prioritized and tracked in Jira.
Technology Modernization
• Lead adoption of tools and engineering best practices.
• Oversee Connect modernization strategy.
Stakeholder Management
• Partner with business leaders and project stakeholders.
• Build strong relationships with software vendors and implementation partners.
Governance and Quality
• Implement code review, testing, and release standards.
• Establish engineering KPIs.
• Improve documentation using Confluence.
• Lead all software development, integration, BI, QA, and release management activities.
• Build a high-accountability engineering culture.
• Coach managers and senior engineers.
Delivery Management
• Establish Agile/Scrum practices.
• Oversee sprint planning, standups, retrospectives, and release planning.
• Ensure work is properly prioritized and tracked in Jira.
Technology Modernization
• Lead adoption of tools and engineering best practices.
• Oversee Connect modernization strategy.
Stakeholder Management
• Partner with business leaders and project stakeholders.
• Build strong relationships with software vendors and implementation partners.
Governance and Quality
• Implement code review, testing, and release standards.
• Establish engineering KPIs.
• Improve documentation using Confluence.
Other duties as assigned.
Required Skills
Technology - Development
• C# / .NET
• ASP.NET
• SQL Server
• SSIS
• Power BI
• Azure
Technology - Platforms
• Datex Footprint WMS
• Microsoft Dynamics AX 2012
• Connect (legacy orchestration platform)
• iPaaS Integration Cloud
• Freight Manifest
• Freight Analytics
Technology - Tooling
• Jira
• Confluence
• GitHub
• GitHub Copilot
Leadership Competencies
• Executive presence/strategic thinker
• Demonstrates accountability
• Leads change
• Provides ongoing coaching and mentoring
• Operational execution with a customer focus
• Excellent communication skills - written and verbal
• Strong vendor and stakeholder management skills
• ASP.NET
• SQL Server
• SSIS
• Power BI
• Azure
Technology - Platforms
• Datex Footprint WMS
• Microsoft Dynamics AX 2012
• Connect (legacy orchestration platform)
• iPaaS Integration Cloud
• Freight Manifest
• Freight Analytics
Technology - Tooling
• Jira
• Confluence
• GitHub
• GitHub Copilot
Leadership Competencies
• Executive presence/strategic thinker
• Demonstrates accountability
• Leads change
• Provides ongoing coaching and mentoring
• Operational execution with a customer focus
• Excellent communication skills - written and verbal
• Strong vendor and stakeholder management skills
Required Experience
Required Qualifications
• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 8+ years of software engineering leadership experience.
• 5+ years managing development teams.
• Experience leading Agile software organizations.
• Experience with Microsoft development technologies.
• Experience implementing Jira and Confluence.
• Experience with GitHub and CI/CD.
• Experience with Azure cloud services.
• Proven track record improving engineering delivery and accountability.
• 8+ years of software engineering leadership experience.
• 5+ years managing development teams.
• Experience leading Agile software organizations.
• Experience with Microsoft development technologies.
• Experience implementing Jira and Confluence.
• Experience with GitHub and CI/CD.
• Experience with Azure cloud services.
• Proven track record improving engineering delivery and accountability.
Preferred Qualifications
• Experience in logistics, warehousing, transportation, or supply chain.
• Experience with ERP and WMS integrations.
• Experience with iPaaS platforms such as CLEO, Boomi, MuleSoft, or Informatica.
• Experience with Power BI and data analytics.
• Experience implementing AI-assisted development tools.
• Experience modernizing legacy systems.
About
FIDELITONE helps clients earn their customers’ loyalty through specialized services in inbound logistics, order fulfillment, last mile delivery, and service parts management. With 40+ locations across the U.S. and over 7 million annual shipments and deliveries, FIDELITONE manages resources, creates right-fit solutions, and optimizes supply chain processes to advance clients’ business performance and profitability.Founded in 1929 with an entrepreneurial spirit and the principle of customer focus, FIDELITONE has been leading the supply chain industry with high-performing systems for over nine decades.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, or related field
- 8+ years of software engineering leadership experience
- 5+ years managing development teams
- Experience leading Agile software organizations
- Experience with Microsoft development technologies (C#, .NET, ASP.NET)
- Experience with SQL Server and SSIS
- Experience with Power BI and data analytics
- Experience with Azure cloud services
- Experience implementing Jira and Confluence
- Experience with GitHub and CI/CD
- Proven track record improving engineering delivery and accountability
- Familiarity with Datex Footprint WMS
- Familiarity with Microsoft Dynamics AX 2012
- Familiarity with Connect legacy orchestration platform and iPaaS Integration Cloud
- Familiarity with Freight Manifest and Freight Analytics platforms
- Experience using GitHub Copilot or AI-assisted development tools
- Executive presence, strategic thinking, accountability, change leadership, coaching and mentoring
- Strong vendor and stakeholder management and communication skills
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The Company
What We Do
FIDELITONE is a supply chain management firm that delivers exceptional customer experiences and helps you earn their loyalty through specialized services in inbound logistics, order fulfillment, last mile delivery and service parts management.
