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Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.
Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 750,000 patients worldwide.
As IT Director, Salesforce Platform Owner, you will own the vision, roadmap, and governance of Heartflow's Salesforce ecosystem and serve as the executive liaison between IT and the business.
Salesforce at Heartflow supports more than 500 users across Commercial Operations, Medical Affairs, Clinical Research, Production, and Quality Systems. Because the platform spans both commercial teams and highly regulated functions, this role calls for a leader who can move quickly on revenue-facing priorities while holding the line on compliance and data integrity.
You will act as a thought partner to business function leaders, chair the Enterprise Salesforce Steering Committee, reconcile competing departmental priorities, and turn complex business processes into a prioritized, defensible roadmap.
Key Responsibilities
- Roadmap & Governance: Chair the Enterprise Salesforce Steering Committee. Act as product owner for the platform, prioritizing investment based on business value, compliance obligations, and ROI, and communicating trade-offs transparently to stakeholders.
- Business Partnership: Serve as the primary IT point of contact for department heads. Lead discovery sessions to understand their workflows in depth and translate what you learn into clear business requirements and user stories.
- Cross-Functional IT Collaboration: Partner with IT development and platform teams to hand off groomed requirements for execution in an Agile/Scrum model, staying engaged through delivery.
- Process Optimization & Adoption: Audit commercial and clinical workflows to find bottlenecks and manual workarounds. Champion adoption, lead User Acceptance Testing, and drive change management for new releases.
- Data & Revenue Integrity: Work with business and IT teams to enforce Master Data Management practices, and ensure Salesforce (front office) and NetSuite (back office) stay integrated so data silos and reconciliation gaps don't form.
- Compliance & Validation: Ensure platform changes follow Heartflow's change control, SOX, and quality system requirements, partnering with Quality and InfoSec on validation and access governance where applicable.
Qualifications & Skills
- Experience: 8-10+ years in Enterprise Applications, Business Systems, or RevOps, including 3+ years in a Director-level or strategic Product Owner / Business Partner role.
- Salesforce Depth: Strong functional and architectural understanding of the Salesforce ecosystem (Sales Cloud and Service Cloud required; CPQ, Health Cloud, or Revenue Cloud a significant plus).
- Stakeholder Management: Be an exceptional communicator with a track record of resolving conflicting priorities and building consensus across departments with different incentives.
- Industry Experience: Life Sciences, MedTech, Biotech, or another regulated public company environment (SOX, HIPAA, FDA, quality systems) strongly preferred.
- Methodology: Solid grounding in Agile/Scrum and in translating ambiguous business needs into deliverables the IT development team can build.
- Education: Bachelor's degree in a related field, or equivalent practical experience.
A reasonable estimate of the base salary compensation range is $220,000 to $270,000 per year, bonus, and equity. #LI-IB1 #LI-Hybrid
Skills Required
- 8-10+ years of experience in Enterprise Applications, Business Systems, or Revenue Operations
- 3+ years in a Director-level, strategic Product Owner, or strategic Business Partner role
- Strong functional and architectural understanding of Salesforce
- Salesforce Sales Cloud and Service Cloud experience
- Exceptional communication and stakeholder management skills, including resolving conflicting priorities and building consensus
- Experience translating ambiguous business needs into requirements and deliverables for IT development teams
- Grounding in Agile/Scrum methodology
- Bachelor's degree in a related field or equivalent practical experience
- Experience with CPQ, Health Cloud, or Revenue Cloud
- Experience in Life Sciences, MedTech, Biotech, or another regulated public company environment
- Experience with SOX, HIPAA, FDA, or quality systems
What We Do
Heartflow is the global leader in AI-driven coronary artery disease (CAD) management, transforming how CAD — the world’s leading cause of death — is diagnosed and treated. Our advanced technology generates personalized, precision 3D heart models from a single CT scan, providing clinicians with the clarity and confidence to deliver earlier, more effective treatments — transforming CAD into a disease that can be managed for life. Heartflow One is the only complete, non-invasive, precision coronary care platform providing patient insights throughout the guideline-directed CCTA pathway. The AI-driven platform — including Roadmap™ Analysis, FFRCT Analysis and Plaque Analysis — is supported by the ACC/AHA Chest Pain Guideline and backed by more than 600 peer-reviewed publications. With over 400,000 patients treated, more than 1,400 leading institutions adopting our solution, and 99.5% of U.S. lives covered — Heartflow is redefining the standard of coronary care. We're a global company, with employees across the United States, Europe and Japan. Our headquarters are in Mountain View, California, with additional offices in California, Texas, the UK, and Japan. We believe CAD shouldn’t be a silent threat. By making it screenable, diagnosable, and manageable, we’re changing the story of CAD, empowering clinicians to save lives and giving patients more time for what matters most.
Why Work With Us
Join Us to Rewrite the Story of CAD.
