Candidates must be authorized to work in the United States without the need for current or future visa sponsorship
"This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center."
The IT Director of AI & Automation will lead the strategy, development, and deployment of artificial intelligence and automation initiatives across our retail enterprise. This role is responsible for driving operational efficiency, enhancing customer experience, optimizing supply chain and merchandising decisions, and enabling data-driven innovation through advanced technologies including machine learning, generative AI, robotic process automation (RPA), and intelligent systems.
The ideal candidate combines deep technical expertise with retail domain knowledge and strong leadership capabilities to translate business strategy into scalable, secure, and high-impact AI solutions.
Principal Duties & Responsibilities:- Develop and execute a multi-year AI and automation roadmap aligned with corporate and digital transformation strategies.
- Identify high-value use cases across merchandising, supply chain, store operations, e-commerce, marketing, customer service, and corporate functions.
- Establish KPIs to measure ROI, adoption, and performance of AI initiatives.
- Oversee architecture, development, and integration of Agentic AI platforms, AI/ML, RPA solutions, and data pipelines.
- Ensure solutions integrate with retail systems such as POS, RMS, ERP, CRM, inventory management, and e-commerce platforms.
- Champion scalable cloud-based AI infrastructure and MLOps best practices.
- Ensure compliance with data governance, cybersecurity, and privacy regulations.
- Lead deployment of intelligent automation in areas including:
- Demand forecasting & inventory optimization
- Pricing & promotion optimization
- Merchandising performance
- Store operations performance
- Contract Management
- Automated customer support (chatbots, virtual agents)
- Back-office process automation
- Partner with Data & Analytics teams to enhance predictive modeling, personalization, and recommendation engines.
- Promote responsible AI practices, model transparency, and ethical AI standards.
- Collaborate with Merchandising, Supply Chain, Digital Commerce, Finance, HR, and Store Operations leadership.
Position Requirements:
- Office work environment, 40+ work hours per week
- On Call Support
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
- 10+ years of progressive IT experience, with 3+ years leading AI, ML, or automation programs.
- Experience in retail, omnichannel commerce, or consumer-facing environments.
- Expertise in AI/ML frameworks, data engineering, cloud platforms (AWS, Azure, or GCP), and RPA tools.
- Strong understanding of retail systems (POS, ERP, CRM, inventory, supply chain).
“Projected Salary Range: $190,000 - $210,000”.
Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
Full time510 Volvo Parkway,Chesapeake,Virginia 23320IT EngineeringFamily DollarSkills Required
- Must be authorized to work in the United States without visa sponsorship
- Onsite full-time at Family Dollar Chesapeake, VA Store Support Center
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
- Master's degree (preferred)
- 10+ years progressive IT experience
- 3+ years leading AI, ML, or automation programs
- Experience in retail, omnichannel commerce, or consumer-facing environments
- Expertise in AI/ML frameworks, data engineering, cloud platforms (AWS, Azure, or GCP), and RPA tools
- Strong understanding of retail systems (POS, ERP, CRM, inventory, supply chain) and integration
- Ability to work 40+ hours per week in an office environment and provide on-call support
Dollar Tree Stores Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dollar Tree Stores and has not been reviewed or approved by Dollar Tree Stores.
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Retirement Support — A dollar-for-dollar 401(k) match on the first 5% is offered to eligible associates, with service requirements noted. This creates a clear savings pathway that company materials consistently highlight.
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Equity Value & Accessibility — An Employee Stock Purchase Plan allows associates to buy company stock at a discount, with recent materials citing about a 15% discount. This provides an additional ownership avenue alongside regular pay.
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Parental & Family Support — Paid parental, maternity, and adoption leave are listed, with additional programs supporting fertility, adoption, and surrogacy for eligible associates. Family-planning resources and related supports are referenced in current benefits guides.
Dollar Tree Stores Insights
What We Do
Dollar Tree remains committed to our original mission: giving our customers extreme value at low prices. Employing more than 150,000 associates across a network of 9,000 stores and 18 distribution centers in North America, we’re fulfilling that mission more now than ever before. We see an exciting path forward as we continue to grow and transform – and we know that this path starts with you. Join our team today and discover The Value of You!
