Trident Trust is a leading independent provider of corporate, trust and fund services to the financial services sector worldwide, employing over 1,100 staff across a global footprint that spans Africa, the Americas, Asia, the Caribbean, Europe and the Middle East. Client focused and service oriented, we only employ individuals who are professionally minded, committed and able to demonstrate good interpersonal skills.
THE ROLE
The DevOps Senior Analyst at Trident will serve as the strategic link between technology and the wider business. In this role you will play a key role in developing reports that drive business decisions and support our clients’ needs. In addition, you will assist in digitalizing existing paper-based processes to enhance efficiency, reduce errors and streamline workflows.
DUTIES
- Develop, design, and maintain SSRS (SQL Server Reporting Services) reports based on business requirements.
- Collaborate with stakeholders to gather, analyze, and document business requirements for reports and workflow automation.
- Assist where needed to collaborate with stakeholders to gather report specifications and requirements.
- Ensure data accuracy and consistency in all reports.
- Troubleshoot and resolve issues related to SSRS reports.
- Ensuring all reports and workflows are stored in the respective libraries and asset management policies.
- Ensuring that the requests for new reports, templates and workflows are raised following the correct change management and asset management procedure.
- Ensuring any changes to reports, templates, and workflows are documented and follow the respective policy.
- Work closely with the Senior DevOps Manager to create a plan and implement the conversion of legacy reporting types into SSRS.
- Assist the Senior DevOps Manager and Business Analyst with system analysis, design, development, and implementation.
- Test templates, reports, and workflows prior to any live implementation and/or during upgrades.
- Assist where needed to train end-users and produce guidance notes on how to use the built reports, templates, and workflows.
SKILLS AND KNOWLEDGE
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- A strong foundation of SQL and relational databases.
- At least 2 years experienced SSRS and report development knowledge.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and teamwork abilities.
- Ability to manage multiple priorities and meet deadlines in a dynamic environment.
- Project Management skills would be beneficial
- Knowledge of ViewPoint is a plus but not required.
- Certified Business Analysis Professional (CBAP®) qualification is a plus but not required.
- Attention to detail and a commitment to quality.
- Ability to manage multiple tasks and meet deadlines.
- Strong written and verbal communication skills in English language.
- vPoint knowledge not essential but would be beneficial.
In addition to the above essential duties and responsibilities, this role includes other duties as assigned. This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties. This job description does not constitute a written or implied contract of employment.
COMPENSATION
An attractive compensation package will be based upon the successful candidate’s relevant experience and overall suitability of the position.
CAREER DEVELOPMENT AND TRAINING
The successful candidate will benefit from an excellent career growth opportunity working with a multi-jurisdictional player in the financial services sector. Trident offers employees the opportunity to enhance their technical knowledge and experience through both on-the-job and formal training programs.
HOW TO APPLY
Applications, which will be treated in the strictest of confidence, should include a full resume in English.
EQUAL EMPLOYMENT OPPORTUNITY
Trident Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Top Skills
What We Do
Founded in 1978, Trident Trust is a leading independent corporate, fiduciary and fund administrator, employing over 1,100 staff across a global footprint that spans Africa, the Americas, Asia, the Caribbean, Europe and the Middle East.
Financial institutions, professional advisors, asset managers, family offices and international businesses turn to us for the provision of independent corporate, trust and fund administration services, relying on our worldwide presence, local knowledge and our commitment to responsiveness, reliability, attention to detail and personal service.
Our professional personnel are widely recognised for their ability to work cooperatively with advisors and their clients and to support them through their practical knowledge and extensive experience.
Contact us to discover how our global reach, experienced professional personnel and tailored services can make a difference to you and your clients.
