IT Desktop Support Intern

Posted 9 Days Ago
Be an Early Applicant
Sherwood, AR
In-Office
Internship
Fitness • Healthtech • Payments • Software
We believe fitness is a lifestyle for people of every age, every shape, every color, and every gender.
The Role
Support the Desktop and Service Desk teams by researching and redesigning the knowledge base, assisting with new-hire and replacement hardware builds, handling day-to-day support tickets, participating in team meetings, and coordinating with technical teams to align plans and timelines.
Summary Generated by Built In

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together!

Our Values

Best Life

We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact.

Growth Mindset

We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally.

One Team

From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.

WHAT YOU'LL DO:

  • Collaborate with the Desktop support team and Service Desk team to develop requirements and an overall development plan for refreshing our knowledge base system.

  • Engage in research to understand the needs of the end-users and how best to structure the knowledge base going forward.

  • Participate in regular team meetings to provide updates on progress and receive feedback.

  • Work closely with technical teams to ensure that the development plan aligns with technical capabilities and timelines.

  • Will assist with new hire and replacement hardware builds

  • Will assist with day to day tickets

WHAT YOU’LL NEED:

  • Currently pursuing a Bachelor or Master’s degree in Information Science, Computer Science, Data Science, AI, or related field

  • Understanding of Windows OS and Patching

  • Proficient in Microsoft applications

  • Excellent communication, analytical, logical thinking, problem-solving, and writing skills.

  • Understanding and/or hands-on experience in software development is preferred.

  • Data-driven. Strong ability in analyzing data to derive insights and make decisions.

  • Adaptable, open-minded, and comfortable to work with ambiguity and change in the fast-paced e-commerce industry.

Location : AR Sherwood 8324 AR 107 Building A

WHAT’S IN IT FOR YOU:

  • Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset

  • A fast-growing & fast-paced start-up culture prime for the picking. It’s a vibe!

  • And more!

Work Authorization: We cannot offer employer sponsorship at this time; candidates must be eligible to work in the US for full-time employment.

At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement.

ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: 

ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com

About ABC Fitness

ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.

From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com

#LI-REMOTE

Top Skills

MS Office
Windows
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The Company
HQ: Frisco, TX
1,470 Employees
Year Founded: 1981

What We Do

At ABC Fitness, we're passionate about fitness. We believe that everyone deserves the opportunity to be their best selves and live their best lives. Our technology solutions are designed to empower fitness businesses and individuals to achieve their goals, whether it's building a stronger community, streamlining operations, or providing personalized training experiences. We're committed to making fitness accessible and enjoyable for everyone.

We believe fitness is a lifestyle for people of every age, every shape, every color, and every gender.

From the inside out, we live our day-to-day life guided by our core values: One Team, Growth Mindset, and Best Life. These values shape our culture, the way we work, and how we interact with each other and our community. We believe in the power of teamwork, continuous learning, and fostering a supportive environment where everyone can thrive.

If you rock your sneakers with confidence and believe in the extraordinary, you’re in the right place.

As One Team, we collaborate and respect each other, fostering a sense of belonging and encouraging individual growth. With a Growth Mindset, we embrace challenges, strive for continuous improvement, and promote smart experiments. Through Best Life, we prioritize the well-being of our team and community, inspiring each other to be our best selves and live our best lives.

Why Work With Us

As One Team, we are committed to creating an inclusive and safe space and fostering an environment where every team member feels like they can bring their whole selves to work. We are dedicated to designing equitable experiences that inspire and activate our growth mindset, so everyone can learn and grow together.

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