Takeda
Takeda exists to create better health for people, brighter future for the world.
Bengaluru, Karnataka, IND
Hybrid

IT Delivery Manager

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Job Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India's epicenter of Innovation, has been selected to be home to Takeda's recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
THE OPPORTUNITY:
As a Delivery Enablement Lead, your primary focus will be on enabling efficient and effective SW/digital delivery processes, optimizing use of resources, and enhancing overall demand delivery capabilities in an agile environment. You'll collaborate closely with cross-functional teams, squads, pods, project managers, Scrum Masters, Operations Lead and stakeholders to drive velocity and precision in initiatives execution.
The Delivery Enablement Lead is responsible for successful portfolio / program delivery management and ensure that the products/projects are completed successfully, on time, and within budget. This role bridges the gap between technology, business, and delivery excellence. If you're passionate about driving successful outcomes and enabling Agile teams, we'd love to hear from you!
Main Responsibilities:
Demand Delivery Strategy:

  • Translate the digital strategy and evolving product roadmaps into successful programs, and drive decisions necessary for program delivery.
  • Coordinate the planning, initiation, and monitoring of the portfolio at various levels of completion.
  • Identify opportunities for process improvement and resource optimization across Cells/Pods.
  • Coordinate teams, plan initiative deliverables together with the Scrum Masters, Project Managers and/ or Delivery Managers of other ICC locations for cross-country Projects/Cells/Pods..
  • Drive cross-chapter initiatives, with a focus on delivery excellence.
  • Coordinate multiple the delivery initiatives.
  • Oversee effective and efficient delivery of the solutions and/or services.
  • Work together with the GCL to develop improvement plans as necessary.
  • Forecast upcoming demand in partnership with ICC Head and the Global Chapter Leads.
  • Work together with the Initiative Leads to plan and schedule the delivery process of each initiative.
  • Ensure that the initiatives included in the portfolio stay on track.
  • Communicate with our stakeholders, Global Chapter Leads, Delivery Managers and Scrum Masters, and other stakeholders, to ensure that everyone is informed and aligned about the progress of the delivery.
  • Review the progress of the delivery pipeline/backlog and identify any issues or concerns that need to be addressed.
  • Engages proactively with stakeholders on the respective levels of their organizations to ensure alignment of expectations and continuous improvement of customer satisfaction.


Resource Planning and Allocation:

  • Collaborate with GCLs, project managers, and other team leads to plan resource allocation.
  • Prioritize activities based on demand and resource availability.
  • Coordinate staffing of ICC members in the pods
  • Manage resource allocation constraints for ICC members across the pods and procure flex resources where appropriate.
  • Manage resource allocation for Global projects.
  • Assess and balance the resourcing needs of the Global pods.
  • Establish and communicate the calendars for Iterations and quarterly delivery plans.
  • Plan, manage and control the Plan of Record (POR) for technology deliverables.


Scaled Delivery

  • Facilitate periodic synchronization meetings (e.g. Scrum of Scrums).
  • Drive relentless improvement via Inspect and Adapt workshops to help the pods to improve in partnership with GCLs.


Enablement and Training:

  • Lead iterative solution design and prototyping efforts using user-centric design techniques.
  • Provide training and guidance to delivery teams on best practices and delivery methodologies.


Stakeholder Management:

  • Work closely with relevant with the Head of ICC and GCL to ensure delivery excellence.
  • Ensure alignment between demand and supply of resources/capabilities.


Performance Monitoring:

  • Track enhancements and project progress.
  • Monitor post-implementation stability and address any issues.
  • Define and track key performance indicators (KPIs) for each pod (team) in partnership with the GCL to monitor the efficiency and effectiveness of specific processes, such as: Velocity, Throughput, Lead Time, Cycle Time, and Predictability, to name a few.


Risk Management and Escalations - Scaled Level:

  • Identify and assess enterprise risks that could impact the delivery and develop an approach to actively managing these risks.
  • Help manage risks and dependencies at the Planning Iterative level. Escalate and track impediments.
  • Provide input on resourcing to address critical bottlenecks.


Qualifications:
Education:

  • Bachelor's or Master's degree in Computer Science, Business, Engineering, Business Administration or related fields.
  • Certifications (Desirable):
    • Certified Scrum Master or Product Owner (Preferred institutions are Scrum Org, Scrum Alliance
    • Kanban
    • Disciplined Agile
    • ICAgile Certifications
    • SAFe Certifications such as: Scrum Master, Product Owner, Lean Portafolio Managementm to name a few.
    • Agile /Scrum scaled


Skills and Experience:

  • Proven experience of 8+ experience managing complex portfolios and/or initiatives.
  • Experience as Release Train Engineer at least up to 3 years - or working in a similar role in a fast-paced scaled agile environment.
  • Ability to communicate with Director and Senior Director level partners and stakeholders.
  • Relevant experience working in a hybrid environment: in-site and virtual.
  • Relevant experience in a Global Environment working with multidisciplinary teams across the world in different countries and time zones.
  • Strong understanding of portfolio & delivery management principles.
  • Strong conflict resolution skills to empower teams and drive results.
  • Strong experience analyzing issues and risks and work through approach and strategy to resolve or mitigate.
  • Excellent communication and interpersonal skills fostering collaboration and building strong relationships.
  • Curious, pro-active and a true team player who works to the best of your abilities and inspires colleagues along the way.
  • Excellent organizational skills and ability to manage multiple initiatives.
  • Experience managing a wide portfolio of initiatives to meet expectations of stakeholders around the world.
  • Understanding of the SDLC (Software Development Lifecycle).
  • English Professional level.
  • Previous experience working in a pharmaceutical company is a plus.


Software Skills:

  • Atlassian:Jira and Confluence.
  • Microsoft Office, Planner, Microsoft Project, Miro


WHAT TAKEDA CAN OFFER YOU:

  • Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
  • At Takeda, you take the lead on building and shaping your own career.
  • Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.


BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

  • Competitive Salary + Performance Annual Bonus
  • Flexible work environment, including hybrid working
  • Comprehensive Healthcare Insurance Plans for self, spouse, and children
  • Group Term Life Insurance and Group Accident Insurance programs
  • Health & Wellness programs including annual health screening, weekly health sessions for employees.
  • Employee Assistance Program
  • 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
  • Broad Variety of learning platforms
  • Diversity, Equity, and Inclusion Programs
  • No Meeting Days
  • Reimbursements - Home Internet & Mobile Phone
  • Employee Referral Program
  • Leaves - Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)


ABOUT ICC IN TAKEDA:

  • Takeda is leading a digital revolution. We're not just transforming our company; we're improving the lives of millions of patients who rely on our medicines every day.
  • As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.


#Li-Hybrid
Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time

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What are Takeda Perks + Benefits

Takeda Benefits Overview

We believe that the company’s long-term success depends on fostering an equitable, inclusive environment where all employees are welcomed, empowered and inspired to be themselves, and use their unique voices and talents.

Culture
Volunteer in local community
Partners with nonprofits
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Summer hours
Employee awards
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Black Leadership Council, Building Asian Leaders, IMPACTO (LatinX affiliation), Parents and Caregivers, Gender Parity Network, STRIVE (military affiliation), EnAbles, IGNITE, Take Pride, Faith@Work
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Fitness reimbursement, club discounts, team challenges, access to wellness apps and programs
Mental health benefits
Takeda offers an employee assistance program.
Wellness days
Financial & Retirement
401(K)
401(K) matching
Takeda's 401(k) retirement plan matches 100%of an employee's contributions up to 4% of their annual base salary, with immediate vesting for matched contributions.
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
In addition to traditional PTO, Takeda also offers a company wide paid shutdown from Christmas to New Year's Day.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Takeda provides learning opportunities, and often hosts guest speakers to share their expertise on various topics ranging from leadership to DE&I to innovation and more.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications
Personal development training
Virtual coaching services

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