You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
JOB DESCRIPTION:
As an individual contributor, the IT Data/Business Analysis, Sr Specialist will be representing a high level of technical knowledge, who works with business area, technology representatives and others in support of a program or project. Formulates and defines systems scope and objectives based on user needs and an understanding of the business system requirements. In this data centric role, you will be working in depth with the Data Engineers by analyzing data and creating reporting for your stakeholder clients. Leads project teams or work groups and may be the primary project contact for functional area. Accountable for assignments or projects that are high in priority, visibility and/or complexity.
The ideal candidate will come from an insurance background, preferably commercial insurance, have a passion for data analytics, comfortable in presenting to any level of the organization and possess innate problem solving abilities. Additionally, experience working with BI and ETL (preference for Informatica) tools will be required.
This is a hybrid role based out of the Chicago, IL office and does require in office work on a weekly basis (currently Tuesdays).
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
• Senior technical analyst and process team lead for projects in functional area.
• Works collaboratively with stakeholders and plans and conducts working sessions to elicit and review business requirements as approved by senior management.
• Develops strategy and implements approach for creation of deliverables and all supporting documentation for the concept and definition phases of the project.
• Performs necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions, and recommends most viable business/technology solutions to management for approval.
• Ensures appropriate resources are assigned to project teams, manages resources and teams, and reviews and provides input on performance of team members as appropriate.
• As appropriate, oversees design reviews to ensure project/system designs meet business needs.
• Acts as technical resource on best practices, which may include technology or other business/functional areas.
• Continuously learning new trends and developments within functional area of expertise and the insurance industry.
• May participate in or lead the evaluation of software packages as they relate to the project/functional area.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above.
Skills, Knowledge & Abilities
1. A solid understanding of the insurance industry, its products, practices and operations.
2. Proven knowledge of client area's business and systems.
3. Proven knowledge of the system development life cycle, and technology alternatives; understanding of interface design and user centered work methods.
4. Advanced analytical and problem solving skills with ability to manage and prioritize
multiple projects.
5. Excellent client and interpersonal skills and ability to work effectively with internal and
external business partners.
6. Ability to lead teams on short-term basis and to coach and mentor staff at all levels.
7. Excellent oral and written communication skills and ability to convey business
requirements and technical needs in clear, concise, and effective manner.
8. Advanced computer skills including Microsoft Office Suite and other business related software systems, which may include solid knowledge of the system/application development life cycle and technological alternatives.
Education & Experience
1. Bachelor's degree in Business, Computer Science, Engineering, or related discipline, or equivalent work experience.
2. Typically a minimum of eight years' experience in business analysis or other related field, i.e., accounting, finance, insurance operations, or computer science with prior experience identifying and documenting business requirements.
3. Project leadership experience desirable.
4. Applicable certifications preferred.
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .
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What We Do
CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.
As a company of allies, we understand the importance of fostering an inclusive and supportive culture for all employees. Our eight Employee Resource Groups elevate the voices of underrepresented groups and champion critical DEI initiatives in the workplace and beyond. We strive to promote an environment of inclusion and continuously work to ensure all employees feel valued and respected.
Why Work With Us
CNA knows the importance of having the tools you need to expand your expertise and develop your career. With a variety of cross-discipline and cross-functional opportunities, CNA provides you with the tools and resources needed to customize your career path and understand what is needed to be effective in your role.
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Employees engage in a combination of remote and on-site work.
