Data Analytics Director

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
JOB DESCRIPTION:
Job Summary
CNA's Long Term Care (LTC) business unit is not your typical slow moving insurance company; we have the resources of a large company behind us and operate with a start-up mindset. With a team of 50 across multiple insurance disciplines of Operations, Claim, Anti-Fraud, Finance, Actuarial and Data Analytics , we move quickly and have a clear line of insight into how we make an impact . With approx. $1 4 B in reserves serving 300K policyholders, CNA's LTC business is an important strategic priority for CNA.
We are seeking a dynamic leader to bridge the domain knowledge gap between our business leaders and our LTC D ata A nalytics and A rchitecture team to help create innovative new models and solutions to help us improve our business . Leveraging Google Cloud Platform (with Looker and BigQuery ) , R, Python, and Alterxy , the D ata A nalytics Director will lead a team of technical experts that is involved in a broad range of activities including business partnering, data engineering, process rede sign, data visualization , and predictive & prescriptive modeling . Key business partners will include LTC Op erations, Claims, Anti-Fraud, Finance , Actuarial and IT leaders and you will be tasked with helping them u nlock the power of our data .
Why CNA?

• Flexible work solutions, including hybrid remote options

• LTC leadership holds itself accountable to developing talent and strengthening allyship at CNA to support our culture of inclusion

• The LTC business unit is leading the way in CNA's migration to Google Cloud and utilization of best-in-class data analytics tools

• Best-in-class 401(k) plan

• Generous PTO, paid sick time and holidays

• Comprehensive total benefit plan (health/wellness, vision, dental, financial)

• Paid parental/family leave benefits and adoption/surrogacy assistance plans

What You Will Do

• The potential of Data Analytics to drive impact within the LTC business unit is unlimited . A s its leader , you will leverag e creativity, strategic thinking and business partnering to tap the vast potential that exists to make an outsized impact

• Lead, manage, and develop a team of technical experts

• Be the face of data analytics within the LTC business unit and partner with Operations, Claims, Actuarial , Finance , and IT leadership

• Lead the business unit's efforts in all aspects of data analytics:

• Business Partnering : Translate our business partner's business problems into data analytics projects and develop joint project plans to effectively manage delivery. Our business leaders have deep LTC business and operational acumen, and our data analytics team have technical data analytics expertis e ; a successful candidate will bring the two together to produce new and innovative solutions to solve our most impactful business problems.

• Data Engineering: Maintain and enhance our actuarial data pipelines . Maintain and enhan ce the pipeline of data to our Google C loud environment from third party vendors . Create and maintain data pipe lines in support of data science and data visualization initiatives across the division .

• Data Visualization: Create, maintain , and provide support to other departments in the creation of new reporting using Looker , Tableau and Power BI

• Data Science : Provide thought leadership to our business partners on how to use data science to advance our strategic initiatives and deliver on new modeling projects across actuarial, claims and operations.

• Corporate IT Initiative Liaison : Leveraging broader LTC team, l ead LTC's implementation of corporate IT initiatives such as data governance , da ta analytics upskilling , records & information management, transition to SharePoint , and IT project support of LTC.

• Be a thought leader on data analytics, staying on top of current trends and software , and influencing and setting our strategic direction for data analytics

How Y ou W ill D o I t and S kills Y ou W ill L everage

• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels to clearly understand business needs and translate into data analytics solutions

• Strong project management skills with the ability to lead cross-functional teams and manage multiple projects simultaneously including related tools ( e.g., Jira )

• D emonstrated success in logical problem solving and learning agility required

• Strong understanding of data engineering ( e.g., SQL, BigQuery , R, or Python), data architecture, and data governance principles in a cloud environment preferred . (Google Cloud Platform experience a plus)

• Experience building machine learning models preferred

• Experience with Business Intelligence tools and data visualization platforms preferred (e.g., Looker, Tableau, Power BI)

• Ability to provide direction , suggest enhancements and ask the right questions to ensure advanced code bases and analytical analyses meet business needs

• Provide day to day strategic direction and guidance to team. Ability to creatively and effectively manage thr ough ambiguous and challenging problems . Ability to lead through change and take appropriate level of risk .

• Senior level knowledge of core functions of an insurance company and general insurance.

• Explain and present findings, analysis, and recommendations to leadership

Education & Experience

• Bachelor's Degree in Business , Economics, Mathematics, Finance, Statistics, or related field

• Experience in quantitative , analytics , data engineering , or data science roles

• Typically, a minimum of ten years of related work experience. Minimum of two years of people management experience preferred.

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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .