Compensation Range
$76,191.28 - $103,409.46Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible.
Who We Are:
At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries.
We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world!
Our Core Values:
- Stewardship: We manage the city’s resources responsibly and make decisions that sustain High Point’s future. In other words, we take care of what we have today to build what we’ll need tomorrow
- Welcoming: We create a friendly, open environment where residents, partners, and visitors feel valued and embraced. We want everyone who connects with High Point to feel welcomed, like they belong here.
- Integrity: We act with honesty, transparency, and ethical responsibility in everything we do. That means doing what’s right – even when no one’s watching. This is how we earn our community’s trust.
- Productivity: We stay focused on results, fostering creativity, innovation, and outside-the-box thinking. We don’t just get things done – we find smarter, better ways to do them.
What We Offer:
The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 401K and 457B Retirement Plans
- PTO earned within first year
- 13 Paid Holidays per year
- Tuition Reimbursement Plan
- Competitive medical, dental, and vision plans effective day one
What You'll Do:
Performs routine and daily tasks associated with assessing vulnerabilities, monitoring security tools, and responding to security incidents. Additionally, assists in improving the security architecture of the City. This position will also collaborate with various stakeholders to conduct technical assessments and contribute to the development of policies and procedures for the City.Work is performed under the general supervision of the IT Cybersecurity Manager.
Essential Tasks & Responsibilities:
- Conduct regular monitoring and analysis of network traffic for cybersecurity threats.
- Identify security anomalies and assess security controls for weaknesses.
- Mitigate and contain detected malicious activities to minimize damage.
- Investigate and resolve cybersecurity incidents or escalate as necessary.
- Stay informed on emerging cybersecurity threats, vulnerabilities, and industry trends.
- Conduct vulnerability assessments and lead remediation processes.
- Address compliance issues and remediate non-compliant devices.
- Maintain and update incident response playbooks based on lessons learned.
- Continuously enhance detection, investigation, and response capabilities.
- Support City departments' regulatory and compliance requirements.
- Communicate effectively with City departments, IT personnel, and technical vendors.
- Assist in developing cybersecurity awareness programs.
- Evaluate changes to network security architecture.
- Develop and maintain information security policies and procedures.
Qualifications:
- Minimum of three years of experience as an IT analyst or in information security.
- Demonstrated experience with Linux, Unix, and Windows operating systems.
- Knowledge of TCP/IP networks, routing protocols, routers, switches, hubs, and virtual machine servers.
- Proficiency in network troubleshooting, firewall management, IDS/IPS, VPN, and SIEM technologies.
- Familiarity with cybersecurity threat analysis and intrusion detection principles.
- Working knowledge of shell scripting languages.
- Understanding of information security principles, industry best practices, and relevant security regulations (e.g., CJIS, PCI).
- Ability to clearly communicate technical information to non-technical audiences.
- Ability to effectively troubleshoot complex network and computing problems.
- Strong written and oral communication skills.
- Ability to maintain effective professional relationships with management, employees, vendors, and the public.
- Availability to work flexible schedules, including nights and weekends.
- Possession of a valid North Carolina Driver’s License.
Our Commitments
The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law.
The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living document” as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended.
The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City’s receipt of satisfactory results from all required screenings, checks, and exams, as applicable.
Skills Required
- At least three years of experience as an IT analyst or in information security
- Experience with Linux, Unix, and Windows operating systems
- Knowledge of TCP/IP networks, routing protocols, routers, switches, hubs, and virtual machine servers
- Proficiency in network troubleshooting, firewall management, IDS/IPS, VPN, and SIEM technologies
- Familiarity with cybersecurity threat analysis and intrusion detection principles
- Working knowledge of shell scripting languages
- Understanding of information security principles, industry best practices, and relevant security regulations such as CJIS and PCI
- Ability to clearly communicate technical information to non-technical audiences
- Ability to troubleshoot complex network and computing problems
- Strong written and oral communication skills
- Ability to maintain professional relationships with management, employees, vendors, and the public
- Availability to work flexible schedules, including nights and weekends
- Valid North Carolina driver's license
What We Do
The City of High Point is the municipal government responsible for providing essential public services, infrastructure, and administration to the residents of High Point, North Carolina.
