ABOUT NOOKS
Are you seeking an exciting and unique opportunity to grow and support our national security? As a startup, we are offering a limited-time opportunity to be an equity owner in a pioneering new industry. Nooks is pioneering Classified Infrastructure-as-a-Service (CIaaS) to provide government and industry partners with the fastest, most efficient access to classified infrastructure. We are building a nationwide network of accredited classified spaces and systems, ensuring that the best technologies equip our nation’s warfighters. At Nooks, we value innovation, collaboration, and a service-first mindset.
ABOUT THE ROLE
As the IT/Cyber Operations Sr. Manager, you will serve as the senior operational authority responsible for the strategy, execution, and sustainment of IT and Cybersecurity services across a complex portfolio of geographically dispersed sites. This role is critical in bridging the gap between mission requirements and technical execution, ensuring that both unclassified and classified environments remain secure, compliant, and highly available.
You will lead a distributed team of professionals to manage multi-domain networks, oversee site activations, and drive operational excellence through automation and standardized service delivery. The ideal candidate is a seasoned leader who can balance the urgency of mission-critical operations with the rigor of federal compliance frameworks.
KEY RESPONSIBILITIES:
- Develop and execute a site-specific roadmap for IT infrastructure and cybersecurity that aligns with Nooks' long-term business goals and CIaaS delivery model.
- Provide direct oversight, mentorship, and performance management for the IT Site Lead, Cybersecurity Lead, and junior specialists. Foster technical growth and leadership capabilities within your team.
- Establish and enforce local security protocols and incident response plans in alignment with corporate policy and federal frameworks (NIST, DAAPM, JSIG, ISO 27001, or SOC2).
- Oversee the lifecycle of site hardware, software, and networking assets to ensure maximum efficiency, minimal downtime, and rigorous configuration management.
- Manage third-party service providers and oversee the IT/Cyber departmental budget, prioritizing high-ROI security and tech investments.
- Lead local response efforts for outages or security events while maintaining clear, disciplined communication channels with corporate leadership.
- Transition seamlessly from strategy to execution, providing direct technical assistance during complex troubleshooting, peak project demands, or system migrations.
THE SKILLSET:
- 10+ years of experience in IT/Cyber operations with at least 3 years in a leadership or management capacity.
- Proven track record operating mission-critical, multi-site environments within the DoD or highly regulated sectors.
- Deep expertise in NIST 800-171, RMF, CMMC, JSIG, and Zero-Trust architectures.
- Proficiency in Enterprise Networking, Multi-OS (Windows/macOS), and M365/Google Workspace.
- Ability to balance mission urgency with rigorous security and compliance standards.
- Experience managing high-performing teams across multiple time zones.
- Ability to translate complex technical issues for executive-level mission leaders.
ELIGIBILITY + CLEARANCE + EDUCATION
- You must be a US citizen + have an active Top Secret clearance with SCI eligibility.
- Bachelor’s degree or higher in Information Technology, Cybersecurity, Computer Science, or a related technical field.
- Active DoD 8570/8140 IAM Level III certification (CISSP, CISM, or GSLC) strongly preferred.
Salary Range for all departments
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What We Do
Nooks is tackling the challenging necessity of Classified-Infrastructure-as-a-Service (CIaaS) for both industry and government customers to accelerate collaboration, technology adoption and engagement between industry and government to win the Great Power competition. Nooks will lower the barrier-of-entry/scale to qualified companies to engage in classified environments to rapidly bring innovative solutions to reality and revolutionize the landscape of classified operations. We strive to build a culture of "People First, Service Always." We are a Veteran Owned Small Business, and we believe that service to country can continue even after leaving the military/government. We want each of our employees to grow, learn, and achieve more than they ever thought possible in a culture that embraces diverse backgrounds and perspectives. Come join our team!
