IT Coordinator

IT Coordinator

Employment Type: Full-time Location: Singapore

Minimum Experience: 2-3 Years

Pixalate is an online trust and safety platform that protects businesses, consumers, and children from deceptive, fraudulent, and non-compliant mobile, CTV apps, and websites.

Our software and data have been used to unearth multiple high-profile criminal and illegal surveillance cases including:

• Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says
• Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV
• Washington Post: Your kids’ apps are spying on them
• Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire
• ABC7 News: The State of Children's Privacy Online
• NBC News: How many apps are tracking your children

Our team of lawyers, data scientists, engineers, economists, and researchers span globally with a presence in California, New York, Washington DC, London, and Singapore.

ABOUT THE ROLE

Pixalate is looking for an IT Coordinator to administer and maintain user systems globally and support our office located in Singapore. The IT Coordinator will be responsible for providing technical support to employees, managing and maintaining Pixalate’s computer systems, and networks, and troubleshooting hardware and software issues. This role will work closely with Operations and HR to support employee’s connectivity both remotely and in office.

RESPONSIBILITIES

The IT Coordinator is responsible for:

• Equipment ordering, set up, and shipping
• Maintaining an accurate account of equipment inventory
• Coordinating with outside vendors for equipment maintenance
• Troubleshooting equipment both remotely and in-office, including laptops, printers, routers, phones, etc.
• Working knowledge of JAMF, Microsoft, Adobe, JIRA
• New employee tech setup and training, including: setting up company accounts such as email, groups, logins, and passwords; phone set up (as necessary); set up and programming of laptop with pre-installed platforms; setup digital property keycard access
• Security set up

QUALIFICATION

• 2+ years experience in IT support, supporting both on-site and remote users
• Strong attention to detail
• Excellent collaboration skills
• Ability to work flexible hours
• Working knowledge of JAMF, Microsoft, Adobe, JIRA

BENEFITS

We focus on doing things differently and challenge each other to be the best we can be.Monthly internet reimbursement

• Monthly internet reimbursement
• Casual, remote work environment
• Hybrid, flexible hours
• Opportunity for advancement
• Fun annual team events
• Being part of a high-performing team that wants to win and have fun doing it
• Extremely competitive compensation