Permanent
Job DescriptionBe part of something bigger. Decode the future.
At Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Join us in our exciting quest to build the future home.
All about the role:
We are hiring an IT Contract Manager to join our Global IT Sourcing team.
In this role, you will collaborate closely with both Global Indirect Purchasing and Global IT, supporting our IT Services and Software & Cloud categories. You will work with stakeholders across regions and global functions —particularly IT Service Delivery Managers — to ensure effective delivery of outsourced and managed IT services.
This position reports to the Director of the IT Sourcing unit
What you'll do:
Lead end‑to‑end Contract Management activities supporting Service Delivery and Project Managers
Own and maintain Contract Management standards and procedures
Monitor supplier service performance, including KPIs and SLAs
Support monthly purchasing and contract reporting
Prepare and administer contract changes and amendments
Ensure full compliance with company policies, procedures, and standards
Manage operational relationships with key suppliers
Serve as an escalation point for commercial vendor issues
Identify new opportunities with existing and potential suppliers within your service area
Qualifications and requirements:
Experienced in IT contract management, particularly outsourced managed services
Skilled in IT services contracts, cloud and software SLAs, and service descriptions
Proficient in Microsoft 365; experience with SAP Ariba and ServiceNow is a plus
A relationship builder with a strong “can‑do” attitude
Analytical, results‑driven, and collaborative
Comfortable working independently and as part of a multifunctional team
A clear communicator with strong organizational and time‑management skills
Proven in driving quality improvements and cost reductions through effective negotiations
Able to work across global and functional boundaries
Where you'll be:
You will be based in a modern office in Krakow. We employ almost 1.000 talented people with respect to diversity & inclusion.
Benefit highlights include:
Top Employer Poland 2025
Swedish working culture and ethics - we’re famous for our friendly work atmosphere and work-life balance
Private medical insurance
Discounts on our award-winning products
Discounted meals in our canteen
Worksmile Cafeteria Platform for co-financing of Multisport and/or vouchers
Extensive learning opportunities and flexible career path
At Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.
We look forward to receiving your application!
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What We Do
Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.
