Key Responsibilities:
- Administer and optimize Okta for SSO, SCIM provisioning, MFA, and lifecycle policies
- Manage user onboarding/offboarding, permission requests, and group-based access controls
- Support and maintain SAML/OIDC integrations with third-party apps
- Configure and manage Jamf for macOS/iOS device enrollment, compliance, and support
- Assist employees with MDM-related issues and maintain endpoint security posture
- Manage AWS IAM roles, policies, and user/group access — with a strong focus on least privilege
- Configure GCP IAM roles, service accounts, and project-level access
- Support identity federation/integration between Okta and cloud providers (e.g., AWS SSO, GCP Workforce Identity Federation)
- Respond to internal access support tickets in a timely and professional manner
- Document processes and create playbooks for repeatable tasks
- Partner with engineering, security, and HR to improve and automate access provisioning
Requirements:
- 2+ years of experience in IT administration, access management, or support engineering
- Solid hands-on experience with Okta (or similar IDP platforms)
- Strong working knowledge of Jamf or Apple MDM platforms
- Experience managing IAM in AWS and/or GCP (roles, policies, permissions)
- Familiarity with SAML, OIDC, and SCIM protocols
- Excellent communication skills and a bias for documentation
- Someone who can work with cross functional teams (VERY IMPORTANT)
Nice to Haves:
- Scripting skills (Bash, Python, etc.) to automate repetitive tasks
- Experience with Terraform or infrastructure-as-code for cloud access control
- Awareness of compliance frameworks like SOC 2, ISO 27001, or CIS benchmarks
- Prior experience supporting a fast-growing, cloud-native tech company
Benefits:
- Competitive salary - $80k-120k (NYC based)
- Gym reimbursement
- Free cellular service on the best network in the US
- Free lunch in NYC office & fully stocked kitchen
- Metrocard reimbursement
- Flexible working hours
Top Skills
What We Do
At US Mobile, we’re on a mission to revolutionize connectivity. We're building a next-generation connectivity platform to connect the next billion wireless devices onto nationwide 4G and 5G networks, including your phone, drone, car, watch, pet tracker, and everything in between. We’re accomplishing this by leveraging cutting-edge technology and forward-thinking UI design.
Whether it’s with our free high-speed international roaming, customizable perks, AI-facilitated plan savings, customizable plans, or real-time dashboards, we’re building the industry’s most delightful user experience all backed by our excellent customer service.
US Mobile’s 4G LTE network reaches more than 300 million Americans and includes international calling to over 200 countries and territories, but you will never hear from an operator at US Mobile. Our real, live Customer Support Representatives are available by phone or chat 24 hours a day, 7 days a week – to keep you connected, informed, and saving with US Mobile.
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