IT Clinical App Sys Analyst III

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Pay Range:

Scheduled Weekly Hours:

Position Overview

SUMMARY (Basic Purpose of the Job)

Oversees complex Clinical or Business Information applications in order to provide automated solutions that meet the organizational strategic goals. Provides implementation support for all clinical modules including workflow analysis, issue documentation, resolution, and policy and procedure development. Leads large projects and communicates project and team status to internal and external audiences to keep everyone informed. Participates in system application and hardware reviews to determine feasibility, innovation, cost, and usefulness to the organization. Works in Collaboration with IT Team Lead, PMs, Managers and Directors to ensure successful completion of project and timelines. Utilizes clinical and analytic mindset of end user workflows, has in depth knowledge and ability to develop creative solutions for optimization. Effectively communicates project and team status to internal and external audiences and follows governance and change control processes.

Education:

Masters in HealthCare Informatics, Information Technology, or Pharmacy or Nursing Clinical degree. In lieu of a Master’s degree, Associates degree required with eight years of clinical systems experience.

Experience:

Five years of previous clinical systems analyst and systems implementations experience required. Project Management and knowledge of clinical/business workflows. Five years of both clinical and operational experience with Clinical or Business EHR systems.

Other Credentials:

Registered Nurse - NJ  

Knowledge and Skills:

Possesses excellent organizational, time management, interpersonal, verbal, written and communication skills. Strong educator with presentation skills.

Special Training:

Clinical and/or analytical skills. Proficient with database software and Microsoft Office (Excel, Word, and Powerpoint).

Mental, Behavioral and Emotional Abilities:

Must be able to deal with stress effectively and work as part of a team. Ability to effectively manage multiple projects simultaneously and respond quickly in a fast paced environment. Ability to work independently.

Usual Work Day:

8 Hours  

Does this position formally supervise employees? No

• Implements and enhances Clinical/Business information systems and procedures based on user requirements through analysis and detailed functional specification of systems. Identifies and implements systems that support more efficient and effective work performance based on inherent knowledge of clinical/business functions and processes while meeting organizational, regulatory, and accrediting requirements.
• Participates in integrated testing through preparation, development and execution of test scripts, verification of test results, and user acceptance sign off in accordance with system implementation standards.
• Demonstrates commendable interpersonal skills through the ability to communicate information clearly and concisely with project leadership and subject matter experts.
• Participates in vendor demos, site visits and reference calls to determine general feasibility, cost and alternative solutions for upcoming technology upgrades, modules or new innovations. Stays current with new innovations and seeks opportunities to advance technology within the organization.
• Initiates escalation procedures for issue resolution when required. Demonstrates critical thinking through the willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible. Possesses willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.
• Communicates updates and new releases throughout the organization and provides training as needed. Ensures downtime procedures are maintained and policy is reflective of workflow processes. Assists in the training and competency of end users to prepare for planned and/or unplanned downtime to ensure business contingency plan is met.
• Possesses knowledge of Clinical workflows and or Clinical experience, captures details, enhances end user experience and conducts post implementation audits to evaluate and optimize workflows.
• Participates with security audits and has knowledge of cybersecurity polices and procedures. Ensures PHI and HIPPA standards are followed.
• Acts as an individual contributor in the implementation and support of all assigned information systems applications. Collaborates with Training Coordinator to develop and support educational materials and job aides for end users on system changes and new roll outs.
• Troubleshoots with end users and coordinate information systems activities with other members of the management team to ensure user needs are met with no interruption to end users' departments and core processes. Possesses strong knowledge of system build and Rules and supports analyst in design and functionality.
• Participates in or co-chairs clinical and system committees to ensure system is support end user including patient safety, financial, and regulatory needs including IAC, Informatics Council, Pharmacy, Med Management, Quality and Safety Regulatory, Infection Prevention, Data Governance, and Surgical Council.
• Demonstrates strong knowledge of system planned and unplanned downtime procedures and collaborates effectively to ensure business contingency plan is met in conjunction with customer service manager and entire IT team until successful operations are restored and data is recovered.
• Motivates and shows appreciation for the team and reinforce the importance of excellent customer service.
• Performs other related duties assigned by supervisor. Performs other duties necessary for the welfare of patients or the efficient operations of the institution as needed or required.

Frequent physical demands include: Carry objects , Wrist position deviation , Pinching/fine motor activities
Occasional physical demands include: Sitting , Standing , Walking , Climbing (e.g., stairs or ladders) , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl
Continuous physical demands include: Keyboard use/repetitive motion
Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 35 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Minimal Depth Perception, Minimal Hearing

Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Extreme Temperatures , Radiation , Uneven Surfaces or Elevations , Extreme Noise Levels , Dust/Particulate Matter

This position is eligible for the following benefits:

• Medical Plan

• Prescription drug coverage & In-House Employee Pharmacy

• Dental Plan

• Vision Plan

• Flexible Spending Account (FSA)

- Healthcare FSA

- Dependent Care FSA

• Retirement Savings and Investment Plan

• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance

• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance

• Disability Benefits – Long Term Disability (LTD)

• Disability Benefits – Short Term Disability (STD)

• Employee Assistance Program

• Commuter Transit

• Commuter Parking

• Supplemental Life Insurance

- Voluntary Life Spouse

- Voluntary Life Employee

- Voluntary Life Child

• Voluntary Legal Services

• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance

• Voluntary Identity Theft Insurance

• Voluntary Pet Insurance

• Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. 

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.