IT Change Assistant

Work for a company where you make a difference in people's lives every day!

At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry.

GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2025! We also received the "Great Place Place To Work" Certification for 2025-2026!

The IT Change Assistant will provide administrative and coordination support to the IT Change Management process. This includes updating change requests in the IT tracking system, preparing materials and documentation for Change Advisory Board meetings, assisting with procedural documentation, and preparing stakeholder communications. This position plays an important role in ensuring changes are properly tracked, communicated, and documented in alignment with established policies and procedures.

RESPONSIBILITIES AND DUTIES

• Enter and update change requests in the IT tracking system.
• Communicate change updates with key stakeholders.
• Assist with scheduling and preparing agendas for Change Advisory Board (CAB) and other change related meetings.
• Draft change related communications and other correspondence
• Record and manage meeting minutes and action items.
• Assist with the review and audit of change records for completeness and accuracy.
• Help maintain change templates and procedures.
• Support the collection and organization of data for change reporting and reviews.
• Other duties as assigned.

EXPERIENCE AND QUALIFICATIONS

• Strong attention to detail
• Effective organizational and time management skills
• Excellent oral and written communication skills
• Personal computer skills, specifically Microsoft Office products

WORK ENVIRONMENT

• Occasionally in person, office work may be needed. 

GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.

Our infrastructure team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.

We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.
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What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Qualifications Skills Preferred Written & Oral Communication Expert Attention to detail Expert Planning & organizing Expert Microsoft Office suite Expert Education Required High School or better. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.