As a Lead Business Technology Analyst, VP at Citi, you will sit at the intersection of business strategy and technology delivery, translating complex data, reporting, and analytics requirements into scalable technology solutions that shape how Citi operates at a global scale. You will serve as the authoritative link between business stakeholders and technology teams, owning the integrity of data flows, platform strategy, and technology roadmaps across critical systems. This is a senior leadership role where your analysis, decisions, and delivery directly influence Citi's technology landscape and its alignment to strategic priorities worldwide.
Responsibilities
Act as the primary subject matter expert in reporting and analytics data, business rules, and data pipeline processes, ensuring accurate and consistent data flow across interconnected systems.
Investigate data quality issues end-to-end, performing root cause analysis and coordinating remediation with data governance and technical teams to uphold enterprise data quality standards.
Partner with business clients and product managers to gather and define system functional requirements, translating business strategy into clear, actionable technology roadmaps.
Document and maintain technology strategy, platform roadmaps, and architectural standards to enforce consistency and clarity across teams and vendors.
Lead the simplification of the technology environment by identifying and retiring duplicative platforms in favor of scalable global solutions that reduce cost and complexity.
Define scope, objectives, and system requirements for complex, high-impact projects, guiding delivery through development and implementation phases.
Lead and mentor a team day-to-day, managing workload distribution, resource allocation, and professional development to sustain high performance.
Monitor business decisions for risk and compliance implications, escalating control issues with transparency and ensuring adherence to regulatory standards.
Required qualifications & skills
Six to ten years of experience in business analysis, technology consulting, or a related field within a large, complex organization.
Advanced proficiency in Microsoft Excel for data analysis, with working knowledge of Word, Visio, and PowerPoint to support documentation and stakeholder communication.
Solid grounding in the full software development lifecycle, with the ability to contribute meaningfully at each stage from requirements through to delivery.
Demonstrated capability in business analysis disciplines including requirements gathering, process mapping, metadata documentation, and data governance frameworks.
Ability to document and maintain technology strategy, platform roadmaps, and architectural standards across cross-functional teams.
Bachelor's degree or equivalent practical experience in a relevant field.
Beneficial skills & qualifications
A Master's degree in Information Systems, Business Administration, Technology Management, or a related discipline.
Familiarity with data pipeline tooling and analytics platforms used in financial services or large-scale enterprise data environments.
Experience working directly with product managers to align technology delivery with business planning cycles and strategic priorities.
What we offer
At Citi, this role offers genuine strategic ownership within a high-performing technology function that operates across one of the world's most complex financial institutions. You will have the scope to lead, influence, and deliver at a level that creates real impact for the business and its clients globally.
A hybrid working model with 3 days in the office and 2 days working remotely, balancing flexibility with meaningful in-person collaboration.
Strategic ownership of technology simplification and data quality programmers that directly shape how Citi operates across its global network.
The opportunity to lead and develop a team, building your people leadership capability within a results-focused technology function.
Access to learning and development resources tailored to senior-level professional growth and long-term career progression.
Exposure to global stakeholders and cross-functional technology programmers spanning Citi's international footprint.
Wellbeing support and work-life balance benefits designed to sustain performance and personal fulfilment over the long term.
A competitive total compensation package and financial benefits reflective of your seniority and contribution.
Apply now to bring your business analysis expertise to a role where you will shape how technology and data strategy come together at one of the world's leading financial institutions.
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:$114,720.00 - $172,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- Six to ten years of experience in business analysis, technology consulting, or a related field within a large, complex organization
- Advanced proficiency in Microsoft Excel for data analysis
- Working knowledge of Microsoft Word, Microsoft Visio, and Microsoft PowerPoint
- Knowledge of the full software development lifecycle, from requirements through delivery
- Experience with requirements gathering, process mapping, metadata documentation, and data governance frameworks
- Ability to document and maintain technology strategy, platform roadmaps, and architectural standards across cross-functional teams
- Bachelor's degree or equivalent practical experience in a relevant field
- Master's degree in Information Systems, Business Administration, Technology Management, or a related discipline
- Familiarity with data pipeline tooling and analytics platforms used in financial services or large-scale enterprise data environments
- Experience working directly with product managers to align technology delivery with business planning cycles and strategic priorities
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
