IT Business Systems Analyst

Job Summary:

The Global Business Systems Analyst (Techno-Functional) will play a team member role in our global QAD implementations and will participate in analysis of application requirements and the development of detailed project specifications, and the development, testing, training and implementation of major business initiatives. The analyst will also play a role in working with the business & IT operations teams to continually optimize current business processes and practices and problem solve incidents and issues as they occur.

Responsibilities:

• Service and Support of CP&E sites where QAD is already implemented.
• Use innovative problem-solving skills in addressing internal Customer requirements and technical problems.
• Provide issues resolution involving QAD and/or other service providers.
• Adhere to the Crane SDLC for program deployment to Production including governance and ensuring technical feasibility in coordination with Crane IT operations and BA team members.
• Follow program revisioning (using existing tools) incorporating contingency into program deployment practices.
• Develop customised solutions to meet functional design specifications and converting these into technical solutions.
• Coordinating the testing of developed solutions and overseeing promotion to production, assisting with the creation of testing scripts for Conference Room Pilot events.
• Support and implement bulk data change requests to production following the SDLC process.
• Participate in kaizen events and assure standard operating procedures and work aids are followed and updated.
• Participate in quality ISO and SOX audits sessions to be aware of non-conformances related to QAD processes.
• Investigate latest and best practice QAD and third-party solutions through research and discovery.
• Review and advise that QAD and third-party invoices are in line with services provided.
• Provide training to Crane Associates on QAD developed enhancements.
• Understand and practice of Agile and Waterfall methodologies with relation to Crane’s Tollgate methodology pertaining to QAD implementations.
• Travel and visit CP&E sites globally to ensure best practices, evaluate those which provide high impact and to standardise processes.
• Effectively communicate with internal CP&E IT, and with third party vendors to clearly define targeted change requirements and concisely report on outcomes.
• Assist with the creation of testing scripts for Conference Room Pilots and support the execution of test events.
• Validate data transfer from legacy systems during QAD implementations to ensure data conversion integrity and content quality is maintained.
• Provide training on QAD processes and new enhancements.

Qualification / Experience:

• Advance Computer diploma or university degree in computer science or equivalent qualification in the management of ERP systems.
• Proven experience in overseeing the design, development, and implementation of software solutions and systems which support Business functions and ensure Business continuity.
• Provide data-driven advice on how to expand or refine Business operations to meet their needs.
• Proven track record in the Software Development Lifecycle ensuring compliant program development and deployment in a timely manner.
• Experience (5+ years) with the targeted ERP application, QAD, or similar ERP application
• Proven use of business and systems knowledge of software programs to design and implement software solutions, which maximize productivity within a Manufacturing ERP environment.
• Working technical knowledge of progress SQL or equivalent database query 4GL.
• Excellent analytical and problem-solving skills to address complex problems within the business and technical arena and develop creative and practical recommendations.
• Excellent written, oral communication skills as well as excellent listening and interpersonal skills in both German and English.
• Ability to conduct research into systems issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self motivated and directed.
• Ability to effectively prioritize and execute tasks in a high-pressure environment and work effectively under minimal supervision and manage time and resources.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Experience in and understanding of manufacturing business environments.
• Ability to travel (if required).
• Demonstrate initiative, organization, resourcefulness, attention to detail, and good judgment; efficiencies with documentation and analytical software applications (MSWord, Excel, MS Project, Visio, etc.).

Desirable:

• QAD ProgressSQL programming (v.10 onwards) or MSSQL Server 2012 onwards
• Experience working with QAD version 2007 SE through to Adaptive 2024
• Progress and/or Mircosoft SQL Database administration and support
• Experience working in a Manufacturing environment
• Working knowledge of Sarbanes and Oxley practices (SOX)
• Familiarity with Cognos reporting
• Working knowledge of Robotic Process Automation (RPA)

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.