IT Business Systems Analyst III - Power

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.

As an IT Business Systems Analyst III, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems!

Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.

• Acts as a liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems
• Serves as the subject matter specialist and business partner between IT and business/end-user team(s)
• Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards
• Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information
• Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards
• Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow
• Evaluates, develops and implements new application systems and develops technical requirements following standards for software development lifecycle
• Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align IT solutions with business initiatives
• Serves as the IT/Telecom Site Lead for assigned power generation facilities, owning field execution, coordination, issue escalation, and on-call support to ensure reliable operations and critical infrastructure uptime
• Conducts routine site walks and system assessments; proactively identifies risk and implements preventative and corrective actions to maintain system availability
• Installs, configures, and troubleshoots network and telecommunications systems (routers, switches, firewalls, fiber, wireless, and remote communications), leading field diagnostics and restoration efforts across industrial and remote environments
• Maintains accurate field documentation and asset tracking while ensuring compliance with safety, cybersecurity, and regulatory requirements 
• Other duties as assigned

• Required: High school diploma or GED and a minimum twelve (12) years' IT experience, OR Associate's degree and a minimum eight (8) years' IT experience, OR Bachelor's degree in IT-related field and a minimum five (5) years' IT experience

• Meet field requirements, including maintaining a valid driver’s license, the ability to lift up to 50 pounds, and the capability to safely work at heights 
• Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
• Proficiency in Microsoft Office Applications and PC skills

Why Choose Williams?

We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire.  With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!

• Competitive compensation

• Annual incentive program

• Hybrid work model - one work from home day each week for most office-based roles

• Flexible work schedule for most field-based roles

• 401(k) with company matching contribution and a fixed annual company contribution

• Comprehensive medical, dental, and vision benefits

• Generous company-paid life insurance and disability benefits

• A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account

• Healthcare and Dependent Care Flexible Spending Accounts

• Paid time off, including floating and company holidays

• Employee stock purchase plan

• Robust employee learning and development

• High internal mobility (we promote from within)

• Parental leave (we provide up to 6 weeks for each parent)

• Fertility coverage and adoption benefits

• Domestic partner benefits

• Educational reimbursement

• Non-profit donation matching contributions and time off to volunteer

• Employee resource groups

• Employee assistance programs

• Technology to make our work more productive and collaborative

• Regular employee engagement surveys and feedback processes

Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.

Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.

For more information, please visit Total Rewards | Williams Companies.

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