Citi is looking for a Senior IT Business Analyst to bridge the gap between business strategy and technology delivery, ensuring complex system initiatives translate into real, measurable outcomes for the organization. In this role, you will act as a trusted advisor to senior stakeholders and business clients, shaping how technology decisions are made and implemented across the firm. Working within a collaborative, performance-driven environment, you will influence business planning through data-led insight and clear cross-functional communication.
Responsibilities
Define the scope and objectives of complex technology projects by working directly with business leaders and IT teams to align on goals and expected outcomes.
Advise business clients and users on solutions to complex system challenges by conducting thorough evaluations of business processes, technology platforms, and industry standards.
Guide system change initiatives from initial requirements gathering through to full implementation, providing analytical input at each stage to keep delivery on track.
Determine functional specifications for new or evolving systems by consulting closely with business clients to ensure technology solutions meet operational needs.
Identify and clearly communicate technology-related risks and their potential business impact, enabling informed decision-making at a senior level.
Assess risk considerations as part of business decisions, ensuring actions align with regulatory requirements, firm policy, and sound professional conduct.
Mentor and coach junior analysts within the team, sharing expertise to raise capability and support the achievement of collective business objectives.
Required Qualifications & Skills
5 to 8 years of experience in a business analysis or technology advisory role, with a track record of managing complex, cross-functional projects.
Skilled in data analysis with intermediate to advanced proficiency across the Microsoft Office Suite, using these tools to produce clear, evidence-based recommendations.
Communicates with clarity and precision in both written and verbal formats, adapting style effectively for technical and non-technical audiences.
Manages multiple concurrent workstreams with confidence, maintaining accuracy and attention to detail under tight deadlines.
Builds and sustains effective working relationships across business and technology functions, facilitating collaboration and shared problem-solving.
Takes initiative independently, identifying and acting on priorities without requiring close oversight.
Holds a bachelor's degree or university-level qualification or has equivalent professional experience.
What We Offer
At Citi, you will have the opportunity to make a genuine impact at a global scale, contributing to decisions that matter across markets and business lines. This is a role where your analytical expertise and stakeholder influence will be recognized, with the space to grow your career in a high-performing, collaborative environment.
Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration.
Access to learning and development programmers that support your progression as a senior professional and recognized subject matter expert.
The opportunity to work with senior leaders and shape technology decisions that have a direct impact on business performance.
A global working environment that connects you with colleagues, clients, and projects across multiple markets and functions.
Wellbeing and financial support programmers designed to help you perform at your best inside and outside of work.
Autonomy to lead your work and influence outcomes, operating with a high degree of independence in a role that carries real organizational weight.
Apply now to bring your business analysis expertise to a senior role at Citi, where your insight will directly shape how technology and strategy come together at scale.
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:$87,360.00 - $131,040.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Sep 24, 2026------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 5 to 8 years of experience in business analysis or technology advisory roles
- Experience managing complex, cross-functional projects
- Intermediate to advanced proficiency across the Microsoft Office Suite
- Data analysis skills
- Clear and precise written and verbal communication skills
- Ability to manage multiple concurrent workstreams under tight deadlines
- Ability to build effective relationships across business and technology functions
- Ability to work independently and prioritize without close oversight
- Bachelor's degree, university-level qualification, or equivalent professional experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
