Job Description Summary
As an IT Business Relationship Manager, you will be a strategic interface between senior business leadership and Sandoz IT for assigned markets or business functions. In this role, you will provide end-to-end technology partnering across all technology domains (manufacturing, supply, commercial, etc) to enable ongoing business needs.
Job Description
Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!
As an IT Business Relationship Manager, you will be a strategic interface between senior business leadership and Sandoz IT for assigned markets or business functions. In this role, you will provide end-to-end technology partnering across all technology domains (manufacturing, supply, commercial, etc) to enable ongoing business needs.
Key responsibilities:
- Manage strategic relationships with senior leadership of assigned markets/functions and serve as a key point of contact and trusted advisor/business partner
- Single point of contact for the most senior leaders of each division in the respective markets or functions, ensuring integration of business engagement and consistent Sandoz IT experience for the business groups across all services
- Develop trust-based relationships and drive business alignment and readiness for business capability area investment according to business strategy
- Ensure local readiness for and alignment to global standards, to efficiently use IT investments and operate securely
- Communicate global technology strategy, decisions, priorities and progress of initiatives and oversee resolution of escalated issues from respective markets
- Collaborate with other global technology functions to advance customer engagement technology capabilities for the markets
- Represent end-to-end Sandoz technology functions in the overall local business engagement and governance
- Proactively shares knowledge of technology risks with business stakeholders while partnering with greater IT organization to ensure continuous improvement of IT services, application rationalization and efficient management of existing systems and operations, while meeting internal service standards
Requirements:
- Education: University degree or various degrees in science and/or business preferred
- Languages: Fluent in Japanese and English
- Minimum 5 years of management experience with broad range of exposure to various technology domains and business segments, especially commercial customer engagement technology solutions
- Ability to understand global and local business strategic direction and requirements in a multi-country, multi-cultural and matrix environment
- Relevant experiences in life science or FMCG industry
- Experience in project management and Agile product delivery desired
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool
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Skills Desired
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
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What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
