IT Business Partner

Posted 8 Days Ago
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Rome, ITA
Hybrid
Entry level
Fashion • Real Estate • Retail
The Role
Serves as the link between outlet centres and Group IT, aligning technology priorities with business needs. Builds stakeholder relationships, identifies operational challenges, manages technology roadmaps and competing priorities, and supports local and global initiatives. Collaborates with infrastructure, solutions, and service teams to deliver secure, scalable, cost-effective solutions. Translates technical concepts for non-technical audiences and drives technology adoption to improve operational performance and user experience.
Summary Generated by Built In
Company Description

McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.

Job Description

What You'll Be Doing

You will act as the key link between our Centres and Group IT, building strong relationships with Centre Managers, Facilities Managers and operational teams. Through regular engagement, you will ensure technology priorities align with business needs while supporting our wider IT strategy.

Working closely with stakeholders, you will identify operational challenges and opportunities, helping to shape secure, scalable and cost-effective technology solutions. You will also manage competing priorities, maintain clear roadmaps and support the successful delivery of both local and Group initiatives.

Lastly, you'll collaborate across Infrastructure, Solutions and Service teams, simplify complex technical concepts for non-technical audiences, and drive the adoption of technology that enhances operational performance and user experience.

For a detailed description of the responsibilities, see the job description

Qualifications

We're looking for an IT Business Partner to connect our designer outlet centres across Italy, France and the Netherlands with our Group IT function.

This is a unique opportunity for a relationship-focused technology professional who enjoys partnering with stakeholders, translating business needs into practical solutions, and driving meaningful change across multiple locations

What You'll Bring

  • Experience supporting or coordinating technology initiatives in operational or site-based environments.
  • Knowledge of networking technologies (WAN/LAN) and end-user computing.
  • Experience working with infrastructure or operational technology environments.
  • Strong stakeholder management and communication skills.
  • The ability to manage multiple priorities and influence across diverse teams.
  • A customer-focused mindset with a passion for delivering practical business outcomes through technology.

If you're passionate about building relationships, solving problems and making technology work better for people, we'd love to hear from you.

Additional Information

  • Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%.
  • Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
  • Volunteering Days: Benefit from 2 paid volunteering days per year.
  • Exclusive Discounts: Access special discounts at our Designer Outlets.
  • Flexible Working: Hybrid working options where possible to accommodate your needs.
  • International Exposure: Work with colleagues across eight countries within a global organization.
  • Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
  • Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
  • Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.

 #LI-NP1

Skills Required

  • Experience supporting or coordinating technology initiatives in operational or site-based environments
  • Knowledge of WAN and LAN networking technologies
  • Knowledge of end-user computing
  • Experience working with infrastructure or operational technology environments
  • Strong stakeholder management and communication skills
  • Ability to manage multiple priorities and influence diverse teams
  • Customer-focused mindset and passion for delivering practical technology outcomes
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The Company
916 Employees
Year Founded: 1993

What We Do

McArthurGlen Group is Europe's leading owner, developer, and manager of designer outlets. Founded in 1993, the company creates destinations of discovery that bring together prestigious luxury and designer brands. It operates an expanding portfolio of centers across eight countries in Europe and Canada, focusing on offering exceptional value and a unique shopping experience for consumers.

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