Title:
IT Business Operations Expert for Finance & ProcurementCompany:
Ipsen Pharma (SAS)
About Ipsen:
Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!
For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.
Job Description:
Ipsen is strengthening its Global Digital IT Operations to ensure robust, efficient, and value-driven IT services for its Corporate Functions. We are looking for an IT Business Operations Expert – Finance & Procurement, a key role ensuring the smooth delivery, stability, and continuous improvement of IT services supporting Finance and Procurement activities.
In an outsourced delivery model, this role acts as the operational backbone between business users, IT partners, and external vendors, ensuring service quality, business satisfaction, and long-term value creation.
Your key responsibilitieEnsure reliable day-to-day IT operations for Finance & Procurement applications, including maintenance, support, and service continuity.
Act as the primary operational interface between business users, IT teams, and outsourcing partners.
Monitor service performance (KPIs, SLAs), budgets, and operational risks, ensuring alignment with business expectations.
Support service transitions from build to run and ensure operational readiness.
Manage vendor performance, contracts, and service commitments, including service credits and improvement actions.
Identify opportunities to optimize services, improve processes, and drive operational efficiencies.
Contribute to governance, reporting, and decision-making forums related to service delivery.
Solid experience in IT service delivery and application operations, ideally in Finance & Procurement domains.
Technical/Functional expertise of SAP BFC (Financial Consolidation) & SAP Concur (Travel and Expense)
8+ years on IT application management for Finance & procurement business perimeter.
Comfortable working in outsourced environments and coordinating multiple stakeholders (business, IT, vendors).
Strong operational mindset with the ability to balance service quality, cost control, and business satisfaction.
Structured, reliable, and proactive, with the ability to anticipate risks and propose improvements.
Fluent in English; comfortable working in an international environment (French is a plus).
A central operational role supporting critical Corporate Functions.
High interaction with business stakeholders and strategic IT partners.
Opportunity to drive service excellence and continuous improvement in a global organization.
Collaborative, international environment focused on impact and accountability.
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Nous nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons « The Real Us*». La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforçons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. *Soyons nous-mêmeIpsen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ipsen and has not been reviewed or approved by Ipsen.
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Healthcare Strength — Health coverage is described as comprehensive, with broad medical, dental, and vision offerings. Company materials emphasize a wide-ranging package that supports overall wellbeing.
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Retirement Support — Retirement programs are highlighted with a competitive 401(k) match and access to an employee stock purchase plan. These elements are frequently cited as strengths in the package.
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Parental & Family Support — Family support includes paid parental leave and company-provided backup child and elder care. These programs complement core benefits and add practical day-to-day value.
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What We Do
Ipsen is a French leading global mid-size biopharmaceutical company headquartered in Paris, France focusing its efforts where unmet medical needs are greatest. Ipsen develops and commercializes innovative medicines in three key therapeutic areas - Oncology, Rare Disease and Neuroscience. We have over 5000 employees worldwide and our medicines are registered in more than 100 countries, with direct commercial presence in over 30 countries. Ipsen has 4 global R&D hubs and 3 pharmaceutical development centers around the world
