IT Business Manager

The IT Business Manager (ITBM) owns assigned scope below business/zone/function level and engages with operationally accountable business stakeholders, equipped with an end-to-end (E2E) understanding of relevant IT enabled processes to optimize their speed, impact, and experience for business & customers.KEY AREAS OF RESPONSIBILITIES

Engage with business/region/function stakeholders below MT on more tactical topics

• Coach & assist stakeholders in articulating problems, crafting business cases and submission of budget approvals

• Apply quality in requirements evaluation, their underpinning value and priority setting

• Collaborate across the IT and business community with relevant experts

• Explore qualified needs with global process owning roles & architects for suitable solutions or roadmap definition

• Manage assigned projects in quality, time, and budget, incl active participation in steering committees and managing business readiness and identified risks

• Contribute to and oversee assigned projects for success incl fit gap, UAT, aftercare

• Follow up and track committed value creation by IT initiatives with stakeholders and communicate achievements

• Foster adoption, adherence and continuous improvement in execution with provided IT systems, trigger business change management and key user identification • Secure compliance matters in IT initiatives, such as business / privacy impact assessment & security

KEY PERFORMANCE INDICATORS

Stakeholder satisfaction & regular touchpoints with the business stakeholders

• Business case quality (measured by change request post acceptance)

• Value realization (embedding and holding business accountable for uptake)

• Project and change requests performance (measure by delivery, budget and quality)

• Quality of compliances status (measured by audit findings)

• E2E Process Harmonization (measure by application convergence and common tool usage)

• Resolution of business pain points and major escalations

REQUIRED COMPETENCES

Strong knowledge of IT and E2E business processes, functional domain, technologies, and business acumen

• Stakeholder management

• Change and project management skills

• Strong communication skills

• Lean leadership: ability to lead daily management, problem solving and value stream mapping, and improvements

• Communicate complex technical challenges in a simplified manner

• Competence in IT processes (DevSecOps, Agile, etc.)

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.