IT Business Manager

Posted Yesterday
Be an Early Applicant
4 Locations
Hybrid
136K-177K Annually
Senior level
Fintech • Financial Services
Together, we fight to ensure a more secure future for millions more Americans.
The Role
Lead portfolio governance, financial planning, forecasting, and executive reporting for technology investments. Integrate Agile and financial processes, provide capacity and spend insights, oversee variable staffing, drive automation and efficiency, and produce executive narratives to inform senior leadership decisions.
Summary Generated by Built In

The IT Portfolio Management Lead is responsible for planning, tracking, forecasting, governance, and executive reporting for technology investments across “run” and “grow” initiatives. This role proactively manages and provides recommendations on labor and non-labor expenses to increase transparency, enable timely leadership decisions, and drive operational efficiencies. The role will lead the implementation of portfolio governance best practices across Technology and Finance, mature the end-to-end portfolio management lifecycle through standardization and automation, and translate complex financial and delivery data into clear narratives for senior and C-level leaders.
Key Responsibilities and Duties

  • Lead existing financial processes and executive reporting across Technology and business partners, ensuring timely, accurate, and decision-ready insights (actuals vs. budget/forecast).
  • Establish and continuously improve portfolio governance routines and controls across run/grow investments, including risk/issue/action tracking and leadership cadences.
  • Implement and mature portfolio management best practices, integrating financial processes with Agile delivery methods and tooling to improve alignment between funding, work execution, and outcomes.
  • Provide demand/capacity insights and recommendations across the portfolio for both people (employees and contingent workforce) and non-labor spend.
  • Provide oversight for variable staffing needs, including contract renewals, tenure governance, and disengagement processes, ensuring compliance and minimizing operational risk.
  • Design and maintain multi-year (3–5 year) financial forecast views, related trends, and scenario-based insights to inform strategic planning.
  • Drive efficiency improvements throughout the portfolio management lifecycle by identifying opportunities to streamline, simplify, and automate reporting and controls.
  • Develop compelling executive narratives and presentations that make complex financial and portfolio information accessible, engaging, and actionable for senior leadership.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level
9IC

Required Qualifications

  • 5+ years of hands-on portfolio management experience supporting a large book of work (300M+ with 2000+ labor) including Agile financial management.
  • 5+ years of Agile portfolio management experience.
  • Demonstrated ability to partner effectively with Technology leadership, Finance, and HR to drive transparency, governance, and outcomes.

Preferred Qualifications:

  • Experience managing technology assets and leveraging platforms/tools to manage portfolio data and reporting.
  • Tableau/BI reporting experience preferred
  • Financial services experience.
  • Vendor management experience.
  • Prior experience providing oversight for variable staffing needs (contingent workforce, contract renewals/tenure).

Related Skills

Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking

Anticipated Posting End Date:

2026-07-24

Base Pay Range: $136,000/yr - $177,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

Skills Required

  • 5+ years hands-on portfolio management supporting a large book of work (300M+ with 2000+ labor) including Agile financial management.
  • 5+ years of Agile portfolio management experience.
  • Demonstrated ability to partner effectively with Technology leadership, Finance, and HR to drive transparency, governance, and outcomes.
  • University degree.
  • Experience managing technology assets and leveraging platforms/tools to manage portfolio data and reporting.
  • Tableau/BI reporting experience.
  • Financial services experience.
  • Vendor management experience.
  • Prior experience providing oversight for variable staffing needs (contingent workforce, contract renewals/tenure).

TIAA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TIAA and has not been reviewed or approved by TIAA.

  • Retirement Support Employer-funded retirement plans, a pension, and matching contributions are emphasized as signature strengths that materially bolster long-term savings. Complimentary advisory resources and a retiree healthcare savings program further reinforce retirement preparedness.
  • Parental & Family Support Generous paid parental leave and caregiver leave are paired with adoption/surrogacy assistance and back-up child/elder care. Additional supports such as Milk Stork and tutoring resources signal a family-friendly design.
  • Healthcare Strength Multiple medical plan options, strong dental and vision coverage, and automatic life and disability insurance are offered. Wellness resources, mental health support, and tax-advantaged accounts enhance overall health security.

TIAA Insights

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The Company
HQ: New York, NY
Year Founded: 1918

What We Do

Every worker deserves a secure retirement. For more than 100 years, weʼve delivered it for millions of people—and weʼre not done yet. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. And weʼre hiring. When you work at TIAA, youʼre making a difference in the lives of our clients. Weʼre always on the lookout for great people to become part of our coalition of champions and are committed to providing equal opportunity across all employment practices as we believe our employees have a right to a diverse and inclusive workplace. Join our team today in the fight to help more people to and through retirement.

Why Work With Us

TIAA provides financial security for millions and offers our employees opportunities to grow in a culture that embraces diversity, innovation, and high performance.

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